The holiday season is not too far away and shoppers are gearing up to purchase gifts. But where are they shopping? According to this infographic by SLI Systems, at least 25% of shoppers will buy from their mobile phones and tablets.
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?