The Canadian ecommerce market is seeing a steady increase in buyers and online business with no signs of slowing down. More shoppers are turing to their mobile devices to make purchases online, according to this infographic by BNA Smart Payments.
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?