China-based consumers shopping U.S. brands online through Alipay ePass has increased 8 times over last year. Below is an infographic highlighting this growth, as well as increases in sales, top categories, key demographics, and shoppers by region.
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?