Almost seven in 10 consumers feel its the business’ responsibility to protect their data. If financial data is stolen, 64% would be unwilling to buy from that retailer again. Almost half of consumers say they’d take legal action again the company that suffered a breach.
This infographic by Germalto, explains why customer loyality and trust is important for retailers.
Customer Loyalty, Trust and Data Breaches
Daniela Forte
Content Manager
