Consumers from South Dakota, Ohio, Indiana, West Virginia and Louisiana know a good deal when they see one. According to this infographic by Branding Brand, these five locations ranked as the highest converted states for mobile shopping.
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?