Amazon’s dominance in the ecommerce market continues to grow rapidly over competitors, top search engines, and online retailers. This infographic by BloomReach, show how Amazon is the undisrupted king of product search and personalization.
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?