Is your contact center ready to go mobile? With smartphone use continually growing, more and more shoppers are going to look for a mobile ready contact center. In this infographic by International Customer Management Institute, you will learn how 38% of consumers are already looking for a mobile friendly contact center and how 35% of retailers feel they will lose customers if they do not have a mobile designed contact center.
Mobile Ready Contact Centers Gaining Speed
Get Content Like This Delivered to Your Inbox
Blog & Opinions
Posted 1 day ago
Posted 2 days ago
Posted 4 days ago
© 2015, Access Intelligence, LLC. All rights reserved.