Infographics ARCHIVE

Using Social Media as a Customer Service Tool  May 09, 2013 8:12 PM By Erin Lynch

brand followers are not just about using social media to gain coupons or deals from retailers, it’s the place to be heard. This infographic touches on the many ways retailers can use social media for customer service and how that can turn your company from “good” to “great.”

How Mobile is Being Used In Store  May 09, 2013 2:28 PM By Erin Lynch

Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store.

The Power of SMS Marketing  May 08, 2013 6:08 PM By Erin Lynch

When it comes to reaching out to the consumer and getting them to act, it appears that SMS marketing maybe the trick.

Reaching the Customer through Personalization  May 08, 2013 3:23 PM By Erin Lynch

When it comes to marketing your brand, the old way of mass marketing is being taken over by personalizing the consumer experience. Customers no longer want generic offers or generic emails. Bottom line: consumers want to be courted as individuals.

Which Ecommerce Platform is Right for You?  May 08, 2013 1:48 PM By Erin Lynch

When it comes to ecommerce, the possibilities are endless when choosing the right platform for you site. In this infographic Brightpearl compares the biggest names in the platform world and lays out the pros and cons.

How to Deliver Tailored Mobile Marketing Campaigns  May 07, 2013 7:37 PM By Erin Lynch

A new report from Econsultancy shows that very few marketers are coming through when it comes to customer’s expectations of a personalized mobile experience. In this new infographic from ExactTarget you will learn about the current state of personalization in digital marketing and how to deliver more tailored mobile campaigns.

Shoppers Splurge More on Mom than Dad  May 07, 2013 2:52 PM By Erin Lynch

When it comes to making purchases for their parents, consumers worldwide spend up to three times more on Mother’s Day than on Father’s Day, according to an infographic from Rakuten.

How the Perfect Checkout Page Can Deter Cart Abandonment  May 06, 2013 8:55 PM By Erin Lynch

Shopping cart abandonment is a major concern in the ecommerce world. To help manage the problem, check out this infographic from Monetate for several tips on avoiding lost sales.

Mobile Ready Contact Centers Gaining Speed  May 06, 2013 7:44 PM By Erin Lynch

Is your contact center ready to go mobile? With smartphone use continually growing, more and more shoppers are going to look for a mobile ready contact center.

Make Mom Happy in 3 Seconds  May 06, 2013 5:22 PM By Daniela Forte

Make mom happy in three seconds this Mother’s Day. This infographic by Pythian, looks at online spending for Mother’s Day, why website speed matters and what an online retail site must do in under three seconds to avoid cart abandonment. According to the infographic, $152.52 is the average Mother’s Day order value. There are 121,951,299 Mother’s Day orders and $18.6 billion in online sales for Mother’s Day.






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