MULTICHANNEL MERCHANT » INFOGRAPHICS
The definition of ecommerce has changed tremendously within the past 10 to 15 years. In this infographic from The etail Blog, you will learn the monetary differences between b2b and b2c companies and, thanks to marketplaces like Amazon and eBay, the new c2c.
Customer service is key when it comes to boosting sales, customer engagement and satisfaction. Let’s face it; a happy customer is a buying customer.
The way we shop today continues to evolve especially with the use of mobile. Transactions using mobile devices continues to increase with use of smartphones and tablets which account for one out of every 10 ecommerce dollars spent, according to blog post on Rackspace.com. With the shift from ecommerce to mobile commerce better known as m-commerce, online and offline merchants need to take note in adjusting their IT strategies to compete. Cloud-based services which can help. The infographic details the mobile ecommerce trend with some advice to help merchants win the click.
Slow load times can be a burden to your website’s traffic and conversion and turning people off your brand, according to an infographic by SmartBear.com. This infographic shows the true cost of poor web performance.
Attracting and retaining mobile customers can be a challenge. Consumers are more empowered and smarter than ever before especially when they are using mobile technology, according to this infographic from MerchantWarehouse.com. It shows how to attract and retain new customers using mobile technology.
Shopify.com recently created an infographic that highlights and explains dropshipping. Shopify.com wrote a free beginners guide on how to run a successful dropshipping business as part of their new Ecommerce University. They took parts of the beginner’s guide and created this infographic.
The contact center as we know it will change drastically in the next few years as shoppers become more reliant on email, social media, and mobile but retailers will still need to offer the human touch.
What influences a purchase decision? This infographic on BigCommerce.com, focused on the top 10 factors in making a purchasing decision, the most important store features and the impact of social media. It allows you to focus on the right areas of the business and store.
Pinterest is no longer a social media site used by the masses for posting images of wedding dresses, food recipes, or interior design ideas. It’s now an interactive way for retailers to spread the word about their products and a way to boost sales
Content marketing is becoming a popular tactic within the business-to-business community, so much in fact that 91% of them are doing it. In this infographic from Uberflip, you will see how the B2B community is leveraging content marketing tactics including objectives, promotional tools, metrics and reported results.