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MULTICHANNEL MERCHANT » INFOGRAPHICS
Is your contact center ready to go mobile? With smartphone use continually growing, more and more shoppers are going to look for a mobile ready contact center.
Make mom happy in three seconds this Mother’s Day. This infographic by Pythian, looks at online spending for Mother’s Day, why website speed matters and what an online retail site must do in under three seconds to avoid cart abandonment. According to the infographic, $152.52 is the average Mother’s Day order value. There are 121,951,299 Mother’s Day orders and $18.6 billion in online sales for Mother’s Day.
Did you know that there are several types of free shipping that you can offer your customer? As you can see in this infographic by freeshipping.org, there are multiple ways you can offer this delivery option while keeping your product prices low.
Women will search, email, mobile, blog, use social networks, play online games. This makes it easier for marketers to reach women online. According to an infographic by Creatage, 80% of “purchase decisions” are made by women. Ninety percent of women surveyed say marketers don’t understand them.
Today most store merchants are looking to start their own online store to increase their business, brand and presence worldwide, according to a blog post by Brianna Wills. Having their own online store can easily boost sales and profits for the business.
The definition of ecommerce has changed tremendously within the past 10 to 15 years. In this infographic from The etail Blog, you will learn the monetary differences between b2b and b2c companies and, thanks to marketplaces like Amazon and eBay, the new c2c.
Customer service is key when it comes to boosting sales, customer engagement and satisfaction. Let’s face it; a happy customer is a buying customer.
The way we shop today continues to evolve especially with the use of mobile. Transactions using mobile devices continues to increase with use of smartphones and tablets which account for one out of every 10 ecommerce dollars spent, according to blog post on Rackspace.com. With the shift from ecommerce to mobile commerce better known as m-commerce, online and offline merchants need to take note in adjusting their IT strategies to compete. Cloud-based services which can help. The infographic details the mobile ecommerce trend with some advice to help merchants win the click.
Slow load times can be a burden to your website’s traffic and conversion and turning people off your brand, according to an infographic by SmartBear.com. This infographic shows the true cost of poor web performance.
Attracting and retaining mobile customers can be a challenge. Consumers are more empowered and smarter than ever before especially when they are using mobile technology, according to this infographic from MerchantWarehouse.com. It shows how to attract and retain new customers using mobile technology.
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