Infographics ARCHIVE

UPS Preparing for Biggest Shipping Day of the Season  Dec 17, 2012 10:40 PM By Erin Lynch

UPS said it expects to make 28 million deliveries on Thursday, Dec. 20, the busiest day of the holiday season. In this infographic from UPS, you will see how the shipping giant will add more than 400 additional flights every day this week at UPS Airlines. UPS also expects that three million express shipments will be processed within 24 hours through the UPS Worldport international air hub in Louisville, Kentucky.

Top 4 Holiday Shopping Trends  Dec 14, 2012 9:21 PM By MCM staff

SocialVibe released key findings from its first Holiday Season Retail Research Study, citing four consumer attitude and behavioral trends for the 2012 holiday season. In this infographic based on that study, you will see there is a continued focus by consumers on deals and savings, the importance of in-store shopping experiences, a preference for electronics and media over apparel-related gifts, and the use of smart phones to optimize the shopping experience.

Who is Getting Social in Retail?  Dec 11, 2012 7:09 PM By Erin Lynch

Even though most retailers have a heavy social presence on sites such as Facebook, Twitter, and Pinterest, it

Will Retailer’s Registers Jingle This Holiday Season?  Dec 07, 2012 11:05 PM By MCM staff

Deloitte polled more than 5,000 consumers on their spending habits and the survey gauges shoppers

4 Reasons Why Amazon is Your Biggest Competitor this Holiday  Dec 07, 2012 6:36 PM By Erin Lynch

In many cases it doesn

Online Shoppers Are on the “Recline” This Holiday Season  Dec 06, 2012 2:04 AM By MCM staff

Cyber Monday sales nationwide hit a record $1.5 billion this year, driven by the growing number of consumers embracing a digital

Holiday Shopping Gone Mobile  Dec 05, 2012 12:34 AM By MCM staff

Mobile purchasing for this holiday season is projected to constitute a greater percentage of online spending than ever before

How Did Your Customer Experience Get on the Naughty List  Dec 04, 2012 9:06 PM By MCM staff

The customer experience is one of the most important things a retailer needs to keep in mind when it comes to the lifetime value of the customer and increasing brand visibility.

Check out this infographic from 360 Connext that can pretty much be considered a manual for things not to say to a consumer who is expressing dissatisfaction with your product.

IBM Says Cyber Monday Sales Jump 30%  Nov 27, 2012 7:53 PM By Erin Lynch

Shoppers flocked to the internet in droves this Cyber Monday making it the biggest holiday spending day in history with sales growing 30.3% over last year, according to findings by IBM.
According to this infographic, based on the IBM Digital Analytics Benchmark, shopping momentum hit its highest peak at 11:25 am EST and more than 18% of consumers used a mobile device to visit a retailer’s site, an increase of more than 70 percent over 2011. Mobile sales reached close to 13 percent, an increase of more than 96 percent over 2011.

2012 IBM Black Friday Benchmark Results  Nov 24, 2012 6:38 PM By MCM staff

The IBM Digital Analytics Benchmark tracked online holiday retail sales throughout Thanksgiving and Black Friday. Below, find an infographic which highlights the latest trends as of 12 a.m. PST.






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