Infographics ARCHIVE

The Irreconcilable Differences Between Sales and Marketing  Feb 13, 2014 10:58 AM By Daniela Forte

A good relationship is based on three things – good communication, compromise and work. According to a recent infographic by SAVO/Bright Talk, the relationship between marketing, sales and the buyer’s journey may have hit a road block.

An Email Address Slashes Shopping Cart Abandonment Rates by 27%  Feb 11, 2014 2:42 PM By Daniela Forte

Between Black Friday and Christmas Day, Smartgift examined the behavior of consumers who purchased gifts online and checked out, results found that an email address was all it took to slash shopping cart rates by 27%, according to a recent infographic by Smartgift.

How Big is Amazon, Really?  Feb 07, 2014 6:17 AM By MCM Staff

From the number of markets they serve to the number of items, number and size of fulfillment warehouses, etc. — most everything about Amazon.com is big, even behemoth. This infographic sums up just how big Amazon is.

A Look at Valentine’s Day 2014 Shopping Trends  Feb 05, 2014 10:46 AM By Daniela Forte

While consumers are looking for the best deal this Valentine’s Day, finding a bargain isn’t the top priority for consumers. According to this infographic by PriceGrabber, 59% of consumers will shop online for convenience, while 53% will shop in-store in order to see the product in person before purchasing.

A Year in the Life at eBay  Jan 23, 2014 11:13 AM By Erin Lynch

With a 13% growth in revenue in the fourth quarter and 13% for the year, 2013 deemed to be pretty successful for eBay. The marketplace currently has 128 million active users and generated nearly $77 billion in gross merchandise volume in 2013 alone. Here is the play-by-play highlights for the year that is eBay.

Optimize Omnichannel Engagement With Actionable Consumer Insights  Jan 22, 2014 5:36 PM By Ellen Shannon

This infographic on omnichannel engagement will give you a quick look at how other marketers are using data-driven consumer insights to drive revenue and deliver personalized and satisfying customer experiences.

Facebook Advertising KPIs Spike in Q4  Jan 22, 2014 12:17 PM By Daniela Forte

A new infographic by Kenshoo detailing findings from an analysis of Facebook ads in Q4 2013, found that advertiser sales revenue driven by Facebook ads increased 59.09% quarter-over-quarter and impressions increased 50.79% quarter-over-quarter.

Using Big Data to Improve Contact Center Operations  Jan 16, 2014 11:24 AM By Erin Lynch

While big data might seem like it generally falls into the silo of the marketing department, more and more merchants are finding out that not only is it just as beneficial in the contact center, but it could also give you an edge against your competitors.

The Big Picture Look of Selling in the Marketplace  Dec 20, 2013 11:48 AM By Daniela Forte

Thinking about selling on a marketplace like Amazon or eBay? Or are you doing so already? According to this infographic by Channel Advisor,

How to Maximize Returns Efficiencies and Minimize Cost  Dec 19, 2013 2:14 PM By Erin Lynch

As more and more merchants focus their ecommerce energy into creating a customer-centric organization, one of the best ways to set yourself apart from the competition is through your returns policy. Regardless of why a consumer returns a good, there are ways for merchants to develop an effective and efficient returns process that keeps customers coming back for more.






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