Avoid being inconvenient, and make great customer service is a priority. Many companies have put barriers in front of customers that result in many customers running away from the company. According to this infographic by Avaya, 66% of customers surveyed in the Harris Interactive said they would leave companies that make customer service hard or a high effort.
Removing the Barriers of Inconvenience
Jun 24, 2013 1:18 PM By Daniela Forte
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