The holiday season isn’t too far away and consumers have their own checklist of what they want this holiday season. This infographic by Listrak, shows what consumers are asking for, the question is, are retailers ready to deliver?
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?