MULTICHANNEL MERCHANT » DATA & ANALYTICS
Data & AnalyticsFeb 14, 2005 10:21 PM By MCM staff
On Jan. 1, California’s “Shine the Light” law, known formally as California Civil Code 1798.83 (SB 27), went into effect. Essentially the statute encourages direct marketing companies to offer a transparent way for customers to opt out. Most catalog and Internet retailers already have privacy policies that offer just that. Direct Marketing Association members who are in compliance with its membership rules are, in fact, already in compliance with the statute.
If you wish to err on the side of caution in doing business with California residents, Todd Miller, a consultant with San Rafael, CA-based list and marketing services provider Lenser, offers the following suggestions:
Data & AnalyticsFeb 14, 2005 9:33 PM By MCM staff
When measuring the effectiveness of a promotion, the focus should always be on the incremental order activity that is generated by the promotion, according to Jim Wheaton, a principle with Chapel Hill, NC-based database solutions firm Wheaton Group. The overall order activity during the promotion
Data & AnalyticsFeb 03, 2005 3:27 AM By John Fischer
For months mailers and pundits have whispered that a double-digit postal rate increase was all but inevitable in 2006. But new rumors put the increase at something like 6% for next year, followed by a 4%-5% hike in 2007.
Data & AnalyticsJan 31, 2005 8:32 PM By MCM staff
“Chance favors the prepared mind,” said scientist Louis Pasteur. And while chance does play a part in the success of any marketing venture, you can nudge the odds in your favor with a combination of forethought and foresight, notes George Hague, senior marketing strategist for Shawnee Mission, KS-based catalog agency J. Schmid & Assoc. Here […]
Data & AnalyticsJan 24, 2005 10:51 PM By MCM staff
Testing e-mail prospecting lists is in many ways the same as testing postal lists, says Don Buck, president of Milwaukee-based consultancy Buck Marketing. But e-mail testing has its own distinct challenges as well. Here, Buck offers a few suggestions to making your tests more effective.
* The first thing to do is decide what to test. Just because something is measurable doesn
Data & AnalyticsJan 24, 2005 10:43 PM By MCM staff
The latest Mokrynski Catalog Industry Update indicates that well over 80% of mailers had met or exceeded their holiday 2004 numbers, says Steve Tamke, senior vice president for Hackensack, NJ-based list services firm MokrynskiDirect. Indeed, with the exception of a brief soft period during September, 2004 produced encouraging results.
That said, during the past several years most mailers had reduced their prospecting efforts, instead increasing contacts to house file names. As a result, fewer
Data & AnalyticsJan 24, 2005 10:30 PM By MCM staff
Direct marketers put a huge amount of time and money into examining, testing, analyzing, and fine-tuning their marketing on a campaign-by-campaign basis. The results of a single campaign are judged by response rates, average spend amounts, and often, the ROI generated by that campaign.
But less attention has been given to the long-term behavior of customers, says Don Austin, Ph.D., director of client strategy at Greenwich, CT-based list services firm Direct Media. In general, the amount of the first transaction predicts the amount of subsequent transactions. But Austin a variety of other variables can be used to segment customers into low long-term value and high long-term value groups.
Data & AnalyticsJan 05, 2005 10:08 PM By Mark Del Franco
When the 109th Congress convened in Washington on Jan. 4, catalogers received some encouraging news. Rep. John McHugh (R-NY) wasted no time in reintroducing the Postal Accountability and Enhancement Act (H.R. 22), which calls for postal reform.
Data & AnalyticsJan 01, 2005 10:30 PM By Margery Weinstein
After six years of selling to both consumers and businesses, Portland, ME-based Planet Dog is putting its consumer catalog in hibernation for a year.
Data & AnalyticsJan 01, 2005 10:30 PM By Steve Trollinger
When sales dip and protecting profits becomes critical, many catalogers respond by cutting back on mailings, as has been the case during the past few
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