“What three retail trends do you foresee for 2001?” I don’t have a crystal ball, but my guess is that the economy is going to be soft this year. As for
Chastened dot-commers may still find pot of gold at rainbow’s end; the scoop on who’s into CRM.
Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers.Without question, computer manufacturers have been
Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers. Without question, computer manufacturers have
Your reps may not be like Phileas Fogg, but they can still explore new customer service territory with maps that guide them through every step of the
PAYMENT PROCESSING SYSTEMS Should you outsource or buy your own? Real-time or offline? Here’s everything you need to know when considering your payment
Move over, Jurassic Park. Brick-and-mortar retailers have not only survived the mass extinction of dot-coms but evolved into a new, hybrid species of
Coordination, Not Integration… Not Yet, Anyway With 11 stores, a four-year-old Website, and an annual catalog circulation of about 70 million, jewelry,
Plug and Play? Not yet, although retailers wish they could. Ideally, a customer would be able to buy anything from anywhere – a brick-and-mortar store,
Outsourcing takes off; systems integration lags; international expansion picks up the paceThree’s Company What do you do when you have too much to do?