Hundreds of QuickBooks Users Switch to NetSuite

Jan 13, 2005 4:26 AM  By

SAN MATEO, CA – January 6, 2005 – NetSuite, Inc., today announced that since the launch of the company’s NetSuite Small Business in August 2004, hundreds of companies using QuickBooks Pro have switched to NetSuite. By delivering a scalable solution that integrates back-office, front-office and ecommerce capabilities, NetSuite Small Business eliminates the limitations of Intuit’s defined migration path to QuickBooks Enterprise. In addition, NetSuite’s familiar user interface and QuickBooks data migration have successfully helped these companies move to NetSuite’s on-demand software. As importantly, NetSuite’s free training sessions have made it much easier for QuickBooks users to get up and running on NetSuite.

For more information about how to switch from QuickBooks to NetSuite Small Business, please go to www.netsuite.com/qbswitch. NetSuite’s award-winning products include NetSuite, NetSuite Small Business, NetERP, NetCRM, and NetCommerce.

Companies that have outgrown QuickBooks and switched to NetSuite span all major industries, including Software: CaseCentral, Inc. (www.casecentral.com); Telecommunications / Wireless: Aeris.net (www.aeris.net); Professional Services: Encore Legal Solutions, Inc. (www.encorelegal.com); Automotive: Mobile Productivity, Inc. (www.mpifix.com); Marketing: Postmark DMS (www.postmarkdms.com); and Electronic Commerce / Retail: Mobileation (www.mobileation.com).

“The problem we had with QuickBooks Enterprise was that it didn’t give us much more functionality than QuickBooks Pro and it didn’t integrate with the rest of our software. We found out about NetSuite and it was perfect because it tied everything together” said Peter Stone, CFO of Aeris.net, a wireless communications network provider based in San Jose, Calif. “Now we’re saving $3,000 a month that we used to pay to an outside accounting firm, another $100,000 a year we would have paid for an in-house trouble ticket person, and yet another $100,000 for a separate CRM system. And now with NetSuite we have our whole team tied together so that we can better serve our customers.”

“Our company was growing so fast that we quickly outstripped QuickBooks Pro, and with QuickBooks Enterprise’s limitation of 10 users and 29,000 records, we knew that was not going to be much better,” said Brian Lanouette, Senior Manager, Business Systems Integration at CaseCentral, Inc., a San Francisco-based company that provides litigation and case management services for law firms, including 81 of the top 100 law firms in the U.S. “A huge gain to switching to NetSuite is how it integrates CRM, project management and financials. For example, when a client wants certain work done – such as documents loaded, printed, or moved around – a job is created in NetSuite and assigned to the appropriate employee, who keeps track of the work in NetSuite. That information is then automatically integrated with our client’s contract terms, and tied directly into billing. Before we had to manually pull out all that information and re-key it into several systems to create an invoice.”

While easy to use, the software used to manage small businesses has not successfully addressed the needs of growing companies, particularly in addressing new opportunities and concerns raised by the Internet. In particular, the accounting system is the key repository for small business data, and when it limits a company, the company is badly crippled. QuickBooks is widely used by US small businesses, but it is extremely limiting to a company as it grows.

QuickBooks Enterprise (Intuit’s most powerful QuickBooks product) at most can support only 10 users and can only track 29,000 customers, vendors and inventory items (source: Intuit Corp.) – incredible constraints on a growing business. Since QuickBooks is not built on a robust database, when transaction volume grows the application’s performance slows markedly. QuickBooks Enterprise is built on old, non-Internet ready technology, making it impossible to access remotely unless a host of additional technology is purchased and managed. QuickBooks Enterprise is primarily an accounting package, requiring a small business to buy and try to integrate separate applications for sales force management, ecommerce operations, and customer support.

NetSuite Small Business addresses the growing needs of small businesses with big plans. With nearly $100 million invested in the development and delivery of its products, NetSuite brings the power of big business software with the ease of use expected by small business. NetSuite Small Business provides one system to run a business spanning CRM, ERP and E-commerce. This one system architecture eliminates redundant data entry and the cost associated with managing multiple systems for finance, sales, warehouse management, customer support and ecommerce.

NetSuite is a far more powerful and secure solution than small businesses could hope to piece together on their own. Built on an Oracle database, and secured in a 24×7 remote hosting facility with redundant power supply and Internet bandwidth, NetSuite Small Business can support an unlimited number of users and transactions. NetSuite includes user dashboards which give real-time data and application appropriate for their job. NetSuite is an on-demand solution, allowing the application to be accessed anytime, anywhere, while eliminating the cost of managing, maintaining and upgrading business applications.

While NetSuite Small Business adds hundreds of capabilities not available in QuickBooks, it also incorporates specific features designed to ease the transition from QuickBooks. In many of its common accounting procedures, such as tracking customers and vendors, invoicing customers, and paying bills, NetSuite Small Business behaves in much the same way as QuickBooks. In addition, common usability terminology, navigation and drop-down menus are QuickBooks-like. NetSuite Small Business is designed to print on most QuickBooks check forms and deposit slips, so users can also use existing QuickBooks forms.

NetSuite enables companies to manage all key business operations in a single, integrated system, which includes customer relationship management; order management and fulfillment; inventory management; finance; ecommerce and Web site management; and employee productivity. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. Finally, NetSuite’s patent-pending “real-time dashboard” technology provides an easy-to-use view into role-specific business information that is always up-to-date. For more information about NetSuite, visit: www.netsuite.com.