SAN MATEO, CA – January 20, 2005 – NetSuite, Inc., started 2005 with a package of discounts and data migration offerings for companies considering or using salesforce.com’s stand-alone sales force automation (SFA) applications. For prospects considering …
SAN MATEO, CA – January 6, 2005 – NetSuite, Inc., today announced that since
the launch of the company’s NetSuite Small Business in August 2004, hundreds
of companies using QuickBooks Pro have switched to NetSuite.
Every executive knows that you make more money selling to your existing customers than you do chasing new ones. That’s why so many companies place so
There’s very little the world can throw at U.S. consumers to keep them from spending money, a reporter for CNN/Money wrote in February 2003. Consumers
When training is in order for new technology, cataloger/retailer OfficeMax heads to the classroom. The Itasca, IL-based office supplier, which has six
It is time to face reality: Customers do not want to have a relationship with your company. Relationships require a commitment from everyone involved.
The promise of customer relationship management is great collecting real-time information that allows you to provide the right product, price, and service
When the great jazz composer, pianist, and bandleader Duke Ellington wanted to offer the highest praise, he would say that something or someone was beyond
The concept of customer relationship management (CRM) is simple: The integration of people, processes, and technology helps a company effectively manage
Business conditions have changed considerably in the two years since we conducted our last study of contact centers, but the latter have been slow to