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Coping with tough times  Oct 01, 2008 9:30 PM By Herschell Gordon Lewis

Times are tough. They’re especially tough for print catalogs. They carry a cross Web catalogs don’t. And an alarming number of dispassionate observers

Six actionable metrics and numbers  Oct 01, 2008 9:30 PM By Steve Trollinger

It’s amazing just how over-the-top some companies are able to get with numbers. Numbers to explain marketing, numbers to justify merchandise, numbers

10 Ways Merchants Can Find New Customers  Sep 29, 2008 7:46 PM By Tim Parry

Money’s tight and times are hard. How can you find new customers when consumers are cutting back even on their bare necessities? Here’s 10 tactics that Lori Paikin, senior vice president of client services at co-op NextAction, suggested at the recent Lenser Summit.

Systems: Overcoming integration hurdles  Sep 01, 2008 9:30 PM By Ernie Schell

Every merchant would in theory want to achieve true multichannel integration. The major benefits to this range from improved customer satisfaction and

Online Selling: Some words about content  Sep 01, 2008 9:30 PM By Amy Africa

There are more opinions on what the role of Web content is in selling online than there are on the upcoming election. Some people think it’s the most

For True Multichannel Integration, Consider the IPR Option  Aug 20, 2008 10:15 PM By Ernie Schell

There are two basic routes to true multi-channel integration.

Eying IT expenditures  Aug 01, 2008 9:30 PM By Curt Barry

Long before the current economic slowdown, many companies had become more conservative with their IT spending. The latest technology can take a huge amount

Talking Use-Taxes  Aug 01, 2008 9:30 PM By Jim Tierney

Out-of-State Online Retailers must now collect state and local taxes from customers in New York, thanks to a provision New York Gov. David Paterson signed

Top-10 holiday things to do now  Aug 01, 2008 9:30 PM By MCM staff

Still trying to prioritize your to-do list to get your site in shape for the holidays? Jamus Driscoll, vice president of marketing of e-commerce systems

IT Investment Intelligence  Jul 30, 2008 8:59 PM By Curt Barry

Pondering an investment in technology? First consider these eight questions.

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