Online Florists Respond to Valentine’s Day Delivery Complaints

Content Manager

Valentine’s Day was a tough one for some of the major online florists, who spent most of the holiday and last weekend responding to customers complaints regarding missed or damaged deliveries.

The missed or damaged deliveries were a result of winter storm Pax, which impacted travel for most of the eastern seaboard last week.  Online florists utilized social media platforms to respond to its customers.

[Click here to read the full story about 1-800-Flowers’ delivery issues on Valentine’s Day]

Here is a snapshot of how online florists 1-800-Flowers, ProFlowers, Teleflora and FTD responded on social media to the delivery issues:



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