MULTICHANNEL MERCHANT » MARKETING
MarketingJan 25, 2016 5:21 PM By Brenden Jenkins
When it comes to operations, every retailer, big or small, faces the same challenge: providing their in-store associates with the technology that gives them the opportunity to assist time-starved, information-rich consumers before they walk out the door to buy elsewhere.
MarketingJan 25, 2016 5:11 PM By Samir Addamine
In 2016 and beyond, mobile engagement and marketing is moving towards reaching the individual consumer, at scale.
MarketingJan 25, 2016 4:39 PM By Aliza Pollack
With the last Christmas trees thrown to the curb, pine needles askew, let’s assume the retail industry is taking a breather and nursing a holiday hangover. Best not to break too long though as there are 10 more months to plan for and e-commerce to navigate.
MarketingJan 21, 2016 2:52 PM By MCM Staff
After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for major appliance options on jcp.com.
MarketingJan 16, 2016 5:26 PM By Susan Wall
Do you want more synergy between your various sales channels? Are you looking to avoid cannibalizing sales from one channel to improve another? Do you want to take better advantage of your multichannel platform? Here are four ecommerce ideas to put at the top of your to-do list for 2016.
MarketingJan 13, 2016 2:34 PM By Garin Hobbs
For retail brands, digital marketing in general is an important part of driving engagement and sales both online and in-store.
MarketingJan 11, 2016 11:09 AM By Richard Jones
The worlds of advertising and technology – long friends in the name of innovation – are currently embroiled in an intense ideological debate over the subject of ad-blocking.
MarketingJan 07, 2016 3:06 PM By MCM Staff
Despite all the doom and gloom news that came out of Macy’s, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off.
It’s hard to argue against that: In November and December, the company filled nearly 17 million online orders at macys.com and bloomingdales.com.
But Macy’s really has the same problem other omnichannel retailers are experiencing. They are sacrificing store-level salespeople at the expense of technology, and not finding a happy medium to make the omnichannel experience a positive one.
MarketingJan 07, 2016 1:28 PM By Zeke Hamdani
Generational gaps are nothing new. Baby boomers faced parents who didn’t understand the Beatles and then turned around to become frustrated by their slacker Gen X kids, who in turn had millennials who they now present with participation trophies.
MarketingDec 30, 2015 2:23 PM By Jim Davidson
With all of the attention on the magical marketing momentum of the holidays and the positive sales results, it can be easy to overlook some of the more mundane data that can actually help you find success in the new year. Here are four steps to analyze your acquisition efforts and build a program to rekindle the spark in 2016.