Latest Podcast: Abercrombie & Fitch on Omnichannel Order Sourcing Best Practices

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Abercrombie & Fitch on Omnichannel Order Sourcing Best Practices

In an omnichannel world where fulfillment has become an increasingly complex proposition, order sourcing is a critical success factor for any merchant organization. Alex Volakis, senior omnichannel strategy analyst with Abercrombie & Fitch, provides key insights into the tools, processes and practices that help the company optimize its sourcing strategy in the latest MCM CommerceChat podcast.

How to Effectively Tackle Cross-Channel Customer Centricity

In our monthly MCM CommerceChat podcast, Angie Stocklin of One Click Ventures discusses how to provide a consistent customer experience across every touchpoint to foster true customer centricity. Angie will be speaking on this topic at the seventh annual Ecommerce Operations Summit 2018, April 3-5 in Columbus, OH, in a session entitled “It Should All Look the Same: Creating True Cross-Channel Customer Centricity.”

Learn About Trends in E-Fulfillment Robotics in First MCM CommerceChat Podcast

The editors of Multichannel Merchant are excited to announce the launch of our new monthly podcast series, MCM CommerceChat! In the first installment, Chris Elliott, managing consultant with Blue Horseshoe and a noted supply chain automation expert, talks about trends in fulfillment robotics and where the technology is headed.