Omnichannel Returns Can Grow Revenue, Enhance Customer Experience  Nov 24, 2015 9:13 AM By MCM Staff

A StellaService report finds merchants are not using all the revenue generation and customer experience benefits they can drive with their returns process.

iguama Partners with ChannelAdvisor to Drive Growth in Latin America  Nov 23, 2015 11:57 AM By MCM Staff

MIAMI, Nov. 4, 2015 /PRNewswire/ – Latin American cross-border shopping mall, iguama, today announced its strategic alliance with ChannelAdvisor (NYSE: ECOM), which will drive sales from U.S. retailers to iguama customers in Latin America. Today, many U.S. brands do not exist in Latin America or are too expensive or do not sell the latest fashions in Latino shopping centers. Through its integration with the ChannelAdvisor […]

Dematic to Acquire Reddwerks  Nov 23, 2015 10:50 AM By MCM Staff

Supply chain automation firm Dematic plans to acquire warehouse execution system (WES) provider Reddwerks Corporation.

Week in Review: Is Black Friday’s Demise Over Exaggerated?  Nov 20, 2015 1:34 PM By MCM Staff

Is this the last-ever year Black Friday, or is the end of America’s biggest shopping day nothing but speculation? Click here and find out how the role of Black Friday is changing, and other news that shaped the week.

More than One-Third of Chinese Online Shoppers Now Buying Cross-Border  Nov 19, 2015 2:56 PM By MCM Staff

Amidst a year of market-moving news coming out of China, no shortage of attention has been paid to its growing consumer class’ buying power as more enter the global online ecommerce market. PayPal and Ipsos released the findings of their second global cross-border commerce report, which investigated the online and cross-border shopping habits of more than 23,200 consumers in 29 countries, and reveals new opportunities for merchants to expand their international sales.

Canadian Shoppers Won’t Bring the U.S. a Boost on Black Friday or Cyber Monday  Nov 19, 2015 2:41 PM By Tim Parry

Canadian shoppers love a good deal, so much so over 1.2 million people are planning to call in sick to take advantage of sales and promotions being offered this Black Friday or Cyber Monday according to a new IPG Mediabrands study.

Thanksgiving Becomes the 3rd Biggest U.S. Ecommerce Shopping Day  Nov 19, 2015 9:50 AM By MCM Staff

Despite a backlash against Thanksgiving Day sales events in brick and mortar stores, U.S. consumers have made it their third biggest ecommerce shopping day. Which day of the year is the top ecommerce day in the U.S.? You’ll be surprised…

Millennials More Interested in Same-Day Delivery from Online Retailers  Nov 16, 2015 5:00 PM By MCM Staff

A survey by Bizrate Insights has found that Millennials are the most interested in same-day delivery, with nearly a third (30%) of them saying it is important, contrasted by only 5% of Seniors.

USPS Parcel Growth Continues, As Mail Volume Drops, Loss Declines  Nov 13, 2015 5:55 PM By MCM Staff

The USPS reported a 14.1% increase in package volume, and an 11.1% increase in shipping and package revenue in 2015, as mail volume continued to fall.

Week in Review: Holiday Faux Pas Aplenty  Nov 13, 2015 11:27 AM By MCM Staff

This past week, there have been three separate instances of retail brands who ran into social media blowback as a result of some type of faux paus or protest over moves tied to holiday shopping.

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