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News ARCHIVE

Is Amazon Still the King of Online Customer Satisfaction?  Nov 20, 2014 3:27 PM By Tim Parry

Based on the preliminary consumer shopping data from the Answers Experience Index: 2014 U.S. Retail Report, Amazon is once again leading in online customer satisfaction. But its leadership is eroding. Here’s a look at who’s gaining on Amazon, and other key findings on holiday season behavior.

O+F Distribution Center Roundup, Nov. 19, 2014  Nov 19, 2014 1:41 PM By Daniela Forte

A listing of some recently announced expansions, additions and closures in distribution and fulfillment centers.

Idea of Apple Pay Growing on American Shoppers  Nov 19, 2014 1:32 PM By Tim Parry

Four out of 10 US online buyers like the idea of using a phone for payment instead of carrying around a wallet, according to The Bizrate Insights Apple Pay and Payment Security Study #1. But whether or not Apple Pay becomes the standard for wallet-less payment systems still remains to be seen.

Is Amazon Using Product Listing Ads?  Nov 19, 2014 11:59 AM By Jim Leichenko

Does Amazon’s recent Product Listing Ad activity in the French market mark the start of a new policy at the online retail giant, and will Amazon begin sponsoring PLAs in the U.S. and other markets? Only time will tell, but it’s something all merchants need to be aware of.

ShopRunner Partners with Alipay  Nov 15, 2014 9:56 PM By Tim Parry

ShopRunner has announced a new partnership with Alipay which will pave the way for Chinese online shoppers to buy directly from U.S. retailers’ ecommerce sites. Here’s why the ShopRunner-Alipay strategic partnership solves historic pain points for both Chinese consumers and U.S. retailers.

European Engineers Embrace Digi-Key for Online Component Sales  Nov 15, 2014 9:24 PM By Tim Parry

Digi-Key, a full-service provider of electronic components, has announced an enormous spike in web traffic and online orders placed by design engineers in Europe. Here is why engineers in Germany, the UK, France and Italy, among other regions of Europe, are rapidly embracing Digi-Key as their go-to resource for electronic component selection and availability.

GENCO Marketplace Launches Redesigned Website  Nov 15, 2014 8:58 PM By MCM Staff

GENCO Marketplace, America’s largest wholesaler of retailer returns, has made major improvements to GENCOMarketplace.com, its flagship B2B website. Here’s a look at the enhancements.

DHL Global Mail in the Americas Rebrands as DHL eCommerce  Nov 14, 2014 12:58 PM By Tim Parry

This rebranding and the new solutions DHL eCommerce is offering customers is a response to projections of significant growth in ecommerce worldwide in the coming years, especially in emerging markets. Here’s more about the rebranding, and what it means for B2C merchants who want to reach global customers.

11 Main Unveils Mobile Shopping App  Nov 14, 2014 12:00 PM By Tim Parry

Alibaba-owned ecommerce marketplace 11 Main has unveiled its new mobile shopping applications for iPhone, iPod touch and Android, and added that an iPad version coming later this year. Here’s how 11 Main says its apps will provide a better mobile user experience.

Brennan to Replace Donohoe as Postmaster General  Nov 14, 2014 10:39 AM By Tim Parry

Postmaster General and Chief Executive Officer Patrick R. Donohoe has decided to retire, and will be replaced by Megan J. Brennan, the current chief operating officer of the United States Postal Service. Here’s a look back at Donohoe’s accomplishments with the USPS, and a look at what Brennan brings to the table.






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