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News ARCHIVE

O+F Distribution Center Roundup, Jan. 13, 2015  Jan 13, 2015 11:55 AM By Mike O'Brien

A listing of some recently announced distribution center and fulfillment center activity, including Radio Shack, Amazon, Under Armour, FedEx and Kmart.

Macy’s Inc. Restructuring with Omnichannel in Mind  Jan 08, 2015 4:54 PM By Tim Parry

Actions include a restructuring of merchandising and marketing functions at Macy’s and Bloomingdale’s consistent with the company’s omnichannel approach to retailing, as well as a series of adjustments to its field and store operations to increase productivity and efficiency.

UPS Said to Handle 4 Million Returns By First Week of January, Up 15% from 2013  Jan 08, 2015 9:27 AM By Mike O'Brien

With many consumers large and small finding that not everything Santa brought was exactly what they wanted, UPS said it expects to handle 4 million returns packages by the end of the first week in January, up 15% from 3.5 million in 2013. The company estimated this deluge of reverse logistics hit a peak of 800,000 packages on Jan. 6.

Ylang 23 Expands Globally via Borderfree and MarketLive  Jan 07, 2015 10:12 AM By MCM Staff

Cross-border solutions provider Borderfree announced that high-end jewelry retailer Ylang 23 is the first of its retail partners to expand its global ecommerce capabilities through its new connector on the MarketLive ecommerce platform.

Avenue Gets 28.48% Sales Conversion Rate with Referral Marketing  Jan 06, 2015 5:41 PM By Tim Parry

Customer referrals for Avenue, a fashion leader for plus size clothing, are converting its ecommerce site into a word-of-mouth powerhouse. See what plans it has in place going forward.

FedEx to Increase Fuel Surcharges Effective Feb. 2  Jan 06, 2015 1:43 PM By Mike O'Brien

As it is losing money from fuel surcharge revenue due to falling oil prices, FedEx plans to increase its fuel surcharge rates on Feb. 2, effectively putting them in line with rates from rival UPS.

USPS Exceeds Holiday Delivery Projections  Jan 06, 2015 1:03 PM By Daniela Forte

The U.S. Postal Service exceeded its holiday delivery projections for 2014. See what steps the USPS took for both retailers and customers.

Tmall Global GMV Up 1,000% Since February Launch  Jan 05, 2015 11:48 AM By Melanie Lee

Tmall Global, Alibaba Group’s ecommerce platform that provides a streamlined channel for Western retailers to sell directly to Chinese consumers, has seen sales increase by more than tenfold in its first 10 months of operation, the company said. Total gross merchandise volume (GMV) for retailers hosted by Tmall Global was up in excess of 1,000% […]

Amazon Falling Back to the Pack in Customer Satisfaction  Jan 01, 2015 7:51 PM By MCM Staff

The 2014 Answers Experience Index reveals that Amazon’s customer satisfaction score slipped to 83, tying it with QVC for the highest score among the top 100 ecommerce sites measured. Here’s a look at how far Amazon’s score has fallen in just one year.

Christmas Day Online Sales Up 8.3%  Dec 26, 2014 11:32 AM By Tim Parry

Christmas Day online sales were up 8.3% over the same period on Christmas Day 2013, according to trends reported by the IBM Digital Analytics Benchmark. And, as was the case throughout the holiday season, mobile commerce had a big impact.






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