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NewsNov 25, 2015 10:18 AM By MCM Staff
A new Xerox report reveals that over half of consumers polled in Europe and the U.S. would pay more for better customer care from their preferred brands.
NewsNov 24, 2015 9:13 AM By MCM Staff
A StellaService report finds merchants are not using all the revenue generation and customer experience benefits they can drive with their returns process.
NewsNov 23, 2015 11:57 AM By MCM Staff
MIAMI, Nov. 4, 2015 /PRNewswire/ – Latin American cross-border shopping mall, iguama, today announced its strategic alliance with ChannelAdvisor (NYSE: ECOM), which will drive sales from U.S. retailers to iguama customers in Latin America. Today, many U.S. brands do not exist in Latin America or are too expensive or do not sell the latest fashions in Latino shopping centers. Through its integration with the ChannelAdvisor […]
NewsNov 23, 2015 10:50 AM By MCM Staff
Supply chain automation firm Dematic plans to acquire warehouse execution system (WES) provider Reddwerks Corporation.
NewsNov 20, 2015 1:34 PM By MCM Staff
Is this the last-ever year Black Friday, or is the end of America’s biggest shopping day nothing but speculation? Click here and find out how the role of Black Friday is changing, and other news that shaped the week.
NewsNov 19, 2015 2:56 PM By MCM Staff
Amidst a year of market-moving news coming out of China, no shortage of attention has been paid to its growing consumer class’ buying power as more enter the global online ecommerce market. PayPal and Ipsos released the findings of their second global cross-border commerce report, which investigated the online and cross-border shopping habits of more than 23,200 consumers in 29 countries, and reveals new opportunities for merchants to expand their international sales.
NewsNov 19, 2015 2:41 PM By Tim Parry
Canadian shoppers love a good deal, so much so over 1.2 million people are planning to call in sick to take advantage of sales and promotions being offered this Black Friday or Cyber Monday according to a new IPG Mediabrands study.
NewsNov 19, 2015 9:50 AM By MCM Staff
Despite a backlash against Thanksgiving Day sales events in brick and mortar stores, U.S. consumers have made it their third biggest ecommerce shopping day. Which day of the year is the top ecommerce day in the U.S.? You’ll be surprised…
NewsNov 16, 2015 5:00 PM By MCM Staff
A survey by Bizrate Insights has found that Millennials are the most interested in same-day delivery, with nearly a third (30%) of them saying it is important, contrasted by only 5% of Seniors.
NewsNov 13, 2015 5:55 PM By MCM Staff
The USPS reported a 14.1% increase in package volume, and an 11.1% increase in shipping and package revenue in 2015, as mail volume continued to fall.
Posted 2 days ago
Posted 2 days ago