News ARCHIVE

FALL MAILING BLITZ  Jul 01, 1998 9:30 PM By Yvonne Moran

Coming off a solid spring season, and buoyed by the strong economy and the prospect of a delayed (and manageable) postal rate increase, consumer catalog

FULFILLMENT Brylane’s big operation  Jul 01, 1998 9:30 PM By Yvonne Moran

Brylane, the $1.3 billion catalog powerhouse, is not only a leader in specialty-size apparel, but it also claims to be a master in high-volume, low-cost

Cyberservice Hello, is anybody out there?  Jul 01, 1998 9:30 PM By Shannon Oberndorf

Most Internet catalogers, like print catalogers, know the value of superior customer service. They also know the barriers to service that are inherent

Down on distributors  Jul 01, 1998 9:30 PM By Paul Miller

A survey released in April by the Northfield, IL-based consulting firm Industrial Performance Group (IPG) shows that manufacturers are highly critical

Focus group scolds USPS  Jul 01, 1998 9:30 PM By Paul Miller

The U.S. Postal Service has a lot more work ahead if it wants to become a serious rival to United Parcel Service in the residential parcel shipping market.

Bridging the customer value gap  Jul 01, 1998 9:30 PM By Lisa Henderson

Rather than relying on the promise of new customers, catalogers must become smarter at identifying opportunities for business growth by digging deeper

New Catalogs  Jul 01, 1998 9:30 PM By Sophia Burke

The Clayton Catalog A cigar is more than just a smoke these days. The $6 billion cigar industry includes accessories such as lighters, cutters, and humidors-items

Brave new call center  Jun 01, 1998 9:30 PM By Joseph E. Smith

As the virtual nerve center of the catalog industry, the call center often functions as a cataloger’s only point of interactive customer contact. As such,

Not just for children anymore  Jun 01, 1998 9:30 PM By Laura Beaudry

Portland, OR-based children’s apparel mailer Hanna Andersson has gone beyond offering grown-ups a limited selection of what some company executives refer

At deadline  Jun 01, 1998 9:30 PM By MCM staff

RATE COMMISSION REDUCES POSTAGE HIKE On May 11, the Postal Rate Commission (PRC), the independent government agency that has deliberated over the U.S.






© 2014, Access Intelligence, LLC. All rights reserved.