Must Reads ARCHIVE

Returns Power Panel Weighs In On Best Practices  Apr 30, 2014 9:53 AM By Ellen Shannon

At last week’s Operations Summit in Indianapolis, a panel of operations directors shared their returns management experiences.

Check Out Our Operations Summit 2014 Gallery  Apr 29, 2014 5:05 PM By Daniela Forte

Missed Operations Summit 2014 last week? Don’t worry, we have you covered! Take a look back at our staff photos that we promise will make you want to join us next year!

1-800-Flowers.com Sees 6.3% Decline in Third Quarter  Apr 29, 2014 3:38 PM By Daniela Forte

1-800-Flowers.com Inc., saw a 6.3% decline in revenue during its third quarter. It reported revenues of $179.6 million compared to revenues of $191.6 million in 2013.

How Augmented Reality Will Impact Consumers  Apr 29, 2014 2:32 PM By Janet Jaiswal

Mobile commerce trends are only expected to continue as the market moves toward the next evolution of customer-centric technology and all it has to offer. And leading that revolution is undoubtedly augmented reality technology.

29% of Consumers Will Shop Online for Mother’s Day  Apr 29, 2014 1:19 PM By Daniela Forte

Shoppers will be shopping online this Mother’s Day. A survey by the NRF revealed consumers will spend an average of $162.94, a decrease from $168.94 in 2013 for Mother’s Day gifts. Total spending is expected to reach $19.9 billion.

Emmitt Smith on Football, Fans and Fulfilling Dreams  Apr 28, 2014 4:34 PM By MCM Staff

Before he took the stage at the JW Marriott in Indianapolis to deliver “Goals, Dreams and Focus: Lessons from a NFL Hall of Famer,” Emmitt Smith went 1-on-1 with Multichannel Merchant managing editor Tim Parry.

Alex and Ani Talks About Its Rapid Growth  Apr 28, 2014 4:00 PM By Daniela Forte

Alex and Ani, best known for its expandable charm bracelets and other jewelry pieces that promote positive energy, has quickly become a household name among young women. And its growth continues to move at a rapid pace.

Deloitte Digital: Ecommerce’s Impact on In-store Shopping Grows  Apr 28, 2014 1:14 PM By MCM Staff

Digital shoppers purchase at a 40% higher rate in-store; 84% reach for devices before or during store visits, according to the latest study from Deloitte Digital.

Omnichannel Shopping Activity is Virtually Everywhere  Apr 22, 2014 10:07 AM By Tim Parry

Virtually everyone is an omnichannel shopper: 95% of consumers frequently or occasionally shop a retailer’s website and store, according to a new study by CFI Group.

Gap Inc. Discusses Omnichannel and Global Strategies  Apr 19, 2014 1:26 PM By Tim Parry

Building on Old Navy’s recent debut in mainland China and Gap’s growing store base in the world’s second largest apparel market, Gap Inc. highlighted China as its largest growth initiative, where it expects sales to reach $1 billion in three years.






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