Must Reads ARCHIVE

Understanding the Omnichannel Approach  Jan 25, 2014 8:41 PM By Krishna Mehra

Combining the omnichannel retail approach with the phrase “the customer is always right” will eventually give way to a new phrase: “the right customer will have the right product at the right time through the right channel.”

Mobile Commerce Tip Sheet  Jan 24, 2014 10:39 AM By MCM Staff

Strange but true fact: The Mobile Marketing Association says more people own a smartphone than a toothbrush. With that in mind, there are more opportunities, obviously, to market to a consumer on their smartphone than on their toothbrush.

AnyCodes Releases Retail Forecast for 2014  Jan 23, 2014 4:55 PM By MCM Staff

Shoppers will continue to be cautious in their spending in 2014, and they expect to make more money, save more money and afford the things they need, according to an analysis by AnyCodes.com.

Ebay See’s 13% Boost in Sales, Knocks Down PayPal Spinoff  Jan 23, 2014 2:11 PM By Erin Lynch

The global marketplace eBay has released its fourth quarter results and not only did it report a 13% increase sales, but it also declined a proposal to spin-off its payment program, PayPal.

Case Study: IBM Helps Lindt With Personalization  Jan 23, 2014 11:11 AM By Daniela Forte

In an effort to engage and delight its customers in every way possible, Lindt Master Chocolatier launched a new cloud-based ecommerce site in early 2013, by partnering with IBM and IBM Premier Business Partner CrossView.

Customer Intelligence is the Key to Success  Jan 22, 2014 1:36 PM By Angel Morales

For the last few decades retailers have understood the need to know their customers. Some are doing more email segmentation, others are doing display ad targeting and yet others are doing on-site messaging. Here’s why this is the year of automated customer intelligence which has the potential to change our industry.

Amazon to Offer Sunday Delivery in the United Kingdom  Jan 22, 2014 11:36 AM By Erin Lynch

Amazon has announced that it will now offer Sunday deliveries to a number of customers in cities across the United Kingdom, and Amazon Prime members in the UK can now receive their packages on Sundays at no additional charge.

Untangling the Retail Supply Chain with Real-Time Analytics  Jan 22, 2014 8:24 AM By Dale Skeen

Retail supply chains are longer and more tangled than ever – the complexity of the data coupled with high customer expectations around service and reliability are taxing traditional approaches to supply chain management to their limits. In this article you will learn how to pinpoint problems faster, make adjustments quickly, prevent missed deliveries, and catch those out-of-stock situations before they can impact the customer.

Thinking About Expanding Into China? What You Need to Know  Jan 21, 2014 3:37 PM By Daniela Forte

Are you thinking about expanding globally into China with your brand? There may be some things you will want to think about before entering into the Chinese market with your business.

Amazon Patents Futuristic Fulfillment Process  Jan 21, 2014 3:07 PM By Erin Lynch

In an effort to draw an even larger gap between itself and its competitors, Amazon has been awarded a patent that could potentially ship products to consumers before they even place an order. Welcome to Amazon’s new, futuristic fulfillment.






© 2014, Access Intelligence, LLC. All rights reserved.