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MULTICHANNEL MERCHANT » MUST READS
Must ReadsAug 17, 2015 2:50 PM By Daniela Forte
Nordstrom is making the customer the center of its strategy as it focuses on creating a differentiated experience in each of its businesses, executives noted while delivering a strong second quarter report.
Must ReadsAug 13, 2015 7:24 AM By MCM Staff
PYMNTS.com and Digital River have released their third quarter X-Border Payments Optimization Index, which measures merchant readiness to capture the estimated $300 billion cross-border ecommerce opportunity.
Must ReadsAug 12, 2015 2:03 PM By Tim Parry
Today’s impulse buyers are armed with smartphones. And if your ecommerce site is not mobile-friendly, and ready to handle the impulse buyer, you may be losing out on a sale. Here’s how you need to optimize your mobile commerce site to capture the impulse buyer.
Must ReadsAug 12, 2015 7:40 AM By Tim Parry
The notion of consumerization of B2B ecommerce comes up a lot because B2B customers are increasingly expecting that B2C experience. Yes, there are more bells and whistles than ever in B2B ecommerce, but there’s not a straight conversion between the B2B and B2C audiences, says Steven Baruch, Vice President of Strategy for MSC Industrial Supply.
Must ReadsAug 11, 2015 3:28 PM By Neil Rosen
While many are simply buying lists and hoping they get some traction, this is costly to (and unproductive for) their brand. So, with a billion potential sources for leads, what are B2C marketers to do? Here are four simple tips that will help.
Must ReadsAug 11, 2015 2:54 PM By Daniela Hagen
Many companies are so focused on developing products and running their business that they ignore the growing need for a compliance management strategy. By acting diligently and creating complete transparency within your organization or business, you invariably discover and resolve many hidden risks, saving you and your organization from easily avoidable losses.
Must ReadsAug 05, 2015 2:57 PM By Murtaza “Zeke” Hamdani
With the rising popularity of responsive design, the need for a separate website dedicated to mobile devices has begun to wane. So what should retailers be considering when preparing their website to become responsive?
Must ReadsAug 04, 2015 11:07 AM By Kirsty Waller
Every brand knows that broad, blanketed marketing messages are no longer effective. Personalized customer experience is becoming more vital than ever to an organization’s success.
Must ReadsAug 04, 2015 10:35 AM By MCM Staff
Hermes has announced new actions to strengthen its parcel business in Russia. As part of its overall European expansion strategy, the retail and logistics services provider has acquired the 49% share held by DPD in Hermes-DPD Russia. Under the terms of the agreement, DPD will continue to handle logistics transport services in Russia.
Must ReadsAug 04, 2015 7:43 AM By Andreas Baumhof
During the heightened holiday shopping season, retailers do not have the time to manually review transactions for fraud. There are several holiday shopping trends ecommerce merchants should be aware of to ensure fraudsters don’t disrupt customers’ holiday cheer. These include…
by Curt Barry
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by Susan Wall
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