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Must Reads ARCHIVE

29% of Consumers Will Shop Online for Mother’s Day  Apr 29, 2014 1:19 PM By Daniela Forte

Shoppers will be shopping online this Mother’s Day. A survey by the NRF revealed consumers will spend an average of $162.94, a decrease from $168.94 in 2013 for Mother’s Day gifts. Total spending is expected to reach $19.9 billion.

Emmitt Smith on Football, Fans and Fulfilling Dreams  Apr 28, 2014 4:34 PM By MCM Staff

Before he took the stage at the JW Marriott in Indianapolis to deliver “Goals, Dreams and Focus: Lessons from a NFL Hall of Famer,” Emmitt Smith went 1-on-1 with Multichannel Merchant managing editor Tim Parry.

Alex and Ani Talks About Its Rapid Growth  Apr 28, 2014 4:00 PM By Daniela Forte

Alex and Ani, best known for its expandable charm bracelets and other jewelry pieces that promote positive energy, has quickly become a household name among young women. And its growth continues to move at a rapid pace.

Deloitte Digital: Ecommerce’s Impact on In-store Shopping Grows  Apr 28, 2014 1:14 PM By MCM Staff

Digital shoppers purchase at a 40% higher rate in-store; 84% reach for devices before or during store visits, according to the latest study from Deloitte Digital.

Omnichannel Shopping Activity is Virtually Everywhere  Apr 22, 2014 10:07 AM By Tim Parry

Virtually everyone is an omnichannel shopper: 95% of consumers frequently or occasionally shop a retailer’s website and store, according to a new study by CFI Group.

Gap Inc. Discusses Omnichannel and Global Strategies  Apr 19, 2014 1:26 PM By Tim Parry

Building on Old Navy’s recent debut in mainland China and Gap’s growing store base in the world’s second largest apparel market, Gap Inc. highlighted China as its largest growth initiative, where it expects sales to reach $1 billion in three years.

4 Steps to Make the Most of your Mobile Strategies  Apr 19, 2014 12:12 PM By Janet Jaiswal

Mobile devices are now officially the most pervasive pieces of technology in consumers’ personal possession, as well as the most used piece of technology by consumers in a high percentage of contexts.

Mobile is the Anchor of Omnichannel Retailing  Apr 19, 2014 12:00 PM By Janet Jaiswal

Customers can use a mobile device anywhere, and have largely changed their behavior toward the medium when it comes to product information gathering, word-of-mouth interaction with friends and family, finding discounts and even making a purchase.

Heartbleed Also Affects Mobile Apps and Networking  Apr 19, 2014 7:28 AM By MCM Staff

Since Heartbleed went undetected for so long, the scope of compromised information is still unclear, but many online businesses are urging users to change their passwords as a precautionary measure.

Read the April 2014 Operations & Fulfillment Guide  Apr 15, 2014 4:26 PM By Tim Parry

Returns, shipping and delivery, fulfillment, contact centers and more are covered in the latest edition of Multichannel Merchant.






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