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MULTICHANNEL MERCHANT » MUST READS
Entry into new markets, expanded ecommerce and improved customer service – if any of these appear on your list of priorities for 2015, the chances are that you might also be thinking of opening a new contact center, either in the U.S. or overseas. Here’s why you need to also think about a PCI compliant cloud-based payment processing solution.
As retailers prepare for the crucial holiday shopping season, many could be driving customers away by promoting irrelevant products, failing to build customer relationships through intelligent follow-up, and ignoring consumer preferences on end-to-end order tracking. Here’s a look at why 74% on online retailers fail to build customer relationships that drive repeat purchases.
Here are six ways to examine the needs and behaviors of your target audiences and consider incorporating these tactics into your holiday strategy to help convert more followers into customers.
Tonzof Inc., launched its official website and marketplace, Tonzof.com. See what plans the company has in place moving forward.
The Baltic Country of Estonia are opening its doors to become a global giant in ecommerce, see what what they are doing to make this possible.
The bar for online ecommerce sites continues to rise, a result of growing demand amongst consumers for better, faster, more intuitive websites. See what this means for ecommerce retailers.
Retailers are recognizing the growth opportunity with going global with their business. In a report, Deloitte Digital releases four key trends with growing global, see what they are here.
Amazon has begun testing package delivery in San Francisco and Los Angeles, see what this could mean for them.
Africa offers enormous growth potential for e-retailers given that online shopping is in its infancy in the region. According to the DHL Shop the World report published by Deutsche Post DHL, emerging markets in Africa offer the highest growth potential for the ecommerce industry. Deutsche Post DHL is not alone: Here’s additional reasons to conclude Africa’s ecommerce will be enormous.
Ecommerce in Russia has been growing rapidly responding to a variety of influences including the spread of Internet use in the large population. Here’s a look at two worldwide ecommerce that are affecting consumers in Russia.
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by Aaron Beach
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