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Must Reads ARCHIVE

OverstockArt.com Launches New Version of iPad Application  Jun 26, 2014 1:17 PM By Daniela Forte

OverstockArt.com re-launched its iPad app version 6.0 earlier this week, which promises a more interactive experience between the brand and customer.

Is Your Customer Experience Designed for Humans?  Jun 25, 2014 1:27 PM By Jonathan Levitt

Your customers are not machines. You can target, track and acquire them, but you’re still dealing with conscious, emotional organisms. So how do you honor your customer’s humanity? In a world overloaded with choices, content and reviews, in what practical ways can you guide how customers relate to your brand?

What Big Ecommerce Can Learn From The Little Guys  Jun 25, 2014 12:07 PM By Zach Ferres

It’s not the big brands that are really moving the ecommerce needle in the space — it’s the smaller ones. Here’s a look at the lessons big behemoths like Amazon can learn from Threadless, TOMS Shoes and HauteLook.

World-Class Strategies for Sourcing Global Parcel Rates and Contracts  Jun 23, 2014 2:15 PM By Rob Martinez

The presentation, which is entitled Get It Delivered For Less: World-Class Strategies for Sourcing Global Parcel Transportation Rates & Contracts, provides advanced procurement strategies for shippers looking to reduce global parcel costs through contract negotiations.

FedEx Q4 Net Income Up 141%, Revenue Gains 4%  Jun 20, 2014 3:45 PM By Mike O'Brien

FedEx reported revenue was up 4% and net income up 141% for the fourth quarter ended May 31.

Jimmy Jazz Sees Successful Ecommerce Growth  Jun 20, 2014 1:41 PM By Daniela Forte

Since it began working with NetSuite, Jimmy Jazz has averaged 87% annual ecommerce growth over the past four years.

Walmart to Open New Ecommerce Distribution Center in Indiana  Jun 20, 2014 10:13 AM By Mike O'Brien

Walmart will open a 1.2 million sf distribution center in Indiana by 2015 that will distribute goods to more than 160 million people in two days or less.

A Practical Guide to Addressing Dimensional Weight Pricing  Jun 19, 2014 5:03 PM By Mike O'Brien

MCM contributor Curt Barry offers practical information for shippers in light of dimensional weight pricing moves by major carriers.

South Korea Stands Out as Ecommerce Market for U.S. Retailers  Jun 19, 2014 1:47 PM By Daniela Forte

If you’re a U.S. retailer looking to expand your ecommerce business globally, South Korea may be the place to do it.

Berghaus and Speedo Launch New Ecommerce Sites Internationally  Jun 19, 2014 10:41 AM By Daniela Forte

Pentland Brands, the parent company of Berghaus and Speedo, will be launching new direct ecommerce sites in an effort to offer a better customer experience.






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