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Must Reads ARCHIVE

Millennials’ Behavior Is Good, Bad and Ugly for Retail  May 14, 2014 7:43 AM By Steve Wellen

At the core of the retail evolution, we have millennials and their peculiar, online, mobile shopping habits. They are forcing retailers to pivot—but whether millennials are good, bad or ugly for your business just might come down to how you choose to respond.

4 Ways to Keep Customers’ Shopping Carts Full through Checkout  May 14, 2014 7:34 AM By Jan Vels Jensen

Shopping cart abandonment is one of the most frustrating things that can happen to an ecommerce company. To be so close to a sale only to lose it at the last minute is incredibly irritating – and incredibly common.

5 Excellent Examples of Omnichannel Retailing Done Right  May 14, 2014 7:27 AM By Jason Trout

Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine your existing strategy, these 5 examples should give a better idea of how to do it right.

The Pros and Cons of Drop Shipping  May 12, 2014 4:10 PM By MCM Staff

In this video taken last month at Operations Summit 2014, S&S Worldwide Director of Distribution Mark Desrosiers shares his views on drop shipping with Multichannel Merchant Managing Editor Tim Parry.

3 Steps to Prep for Dads and Grads  May 12, 2014 4:01 PM By Maria Haggerty

Customer behavior during the summer holidays is quite different from the winter and Christmas shopping season. While this can present a challenge for retailers, it’s also a great opportunity to connect with new shoppers and build customer loyalty. Here are 3 steps retailers can take to ensure they are ready for graduations and Father’s Day.

Brewing Up a Coffee Company in the Cloud  May 12, 2014 10:57 AM By Ranga Bodla

You wouldn’t normally think of cloud business management software in relation to coffee. But for San Francisco-based Philz Coffee, brewing a perfect cup of coffee very much depends on having the right data and processes in place.

Office Depot Says Ecommerce is Fine for Canada Market  May 08, 2014 1:08 PM By Tim Parry

The purchasing preference of B2B customers in Canada has shifted: Just 3% Office Depot’s sales in Canada came via its OfficeMax Grand & Toy come bricks-and-mortar stores.

Why Office Depot Will Close 400+ Stores  May 07, 2014 1:06 PM By Tim Parry

Office Depot chairman and CEO Roland Smith said a staged approach to store closures allows Office Depot to minimize risk and adapt its learnings to future groups of store closings.

Amazon Launches Wearable Technology Store  May 07, 2014 11:54 AM By Daniela Forte

Amazon announced the launch of its Wearable Technology Store last week, which features the latest in wearable technology and research wearable devices.

OverstockArt.com Celebrates Mom With a Pinterest Contest  May 06, 2014 4:26 PM By Daniela Forte

OverstockArt.com is once again heading to Pinterest to celebrate mom with a Mother’s Day Pinterest contest.






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