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Must Reads ARCHIVE

Big Data Can Be Too Much and Not Enough  Jun 30, 2014 1:07 PM By Ralph Crabtree

Like many other businesses, today’s multichannel retailers are keen to capitalize on the promise of big data. Here are several considerations key to addressing the dual challenges of too much and not enough data, and for capturing the insight needed to thrive in multichannel retail.

Reducing the Cost of Order Fulfillment  Jun 29, 2014 7:55 AM By Ed Romaine

Omnichannel commerce puts a premium on reducing the cost of order fulfillment while at the same time speeding up the fulfillment process. With automated storage and retrieval systems, this process reversed, with employees spending more time fulfilling orders.

Study: West Coast Port Strike Could Cost U.S. Economy $2.5B Per Day  Jun 27, 2014 3:43 PM By Mike O'Brien

A joint NRF/NAM study found a West Coast port strike could cost the U.S. economy up to $2.5 billion per day.

Building Your Global Shipping and Distribution Strategy  Jun 27, 2014 11:27 AM By Daniela Forte

Want to learn how to build your global shipping and distribution strategy? You will want to attend a session on this important subject at Multichannel Merchant’s Growing Global conference on July 15 and 16 in Long Beach, Calif.

Sigma Incorporates Video for Product Differentiation  Jun 26, 2014 4:07 PM By Daniela Forte

Sigma was trying to figure out how to appropriately educate consumers about its products while enhancing its brand’s credibility in an industry where visibly similar products can be different in functionality and product differentiation is a challenge.

Retailers Mixed on Impact of Amazon Fire Phone  Jun 26, 2014 2:00 PM By Mike O'Brien

Retailers and retail experts contacted by Multichannel Merchant were mixed in terms of the impact of the new Amazon Fire phone.

OverstockArt.com Launches New Version of iPad Application  Jun 26, 2014 1:17 PM By Daniela Forte

OverstockArt.com re-launched its iPad app version 6.0 earlier this week, which promises a more interactive experience between the brand and customer.

Is Your Customer Experience Designed for Humans?  Jun 25, 2014 1:27 PM By Jonathan Levitt

Your customers are not machines. You can target, track and acquire them, but you’re still dealing with conscious, emotional organisms. So how do you honor your customer’s humanity? In a world overloaded with choices, content and reviews, in what practical ways can you guide how customers relate to your brand?

What Big Ecommerce Can Learn From The Little Guys  Jun 25, 2014 12:07 PM By Zach Ferres

It’s not the big brands that are really moving the ecommerce needle in the space — it’s the smaller ones. Here’s a look at the lessons big behemoths like Amazon can learn from Threadless, TOMS Shoes and HauteLook.

World-Class Strategies for Sourcing Global Parcel Rates and Contracts  Jun 23, 2014 2:15 PM By Rob Martinez

The presentation, which is entitled Get It Delivered For Less: World-Class Strategies for Sourcing Global Parcel Transportation Rates & Contracts, provides advanced procurement strategies for shippers looking to reduce global parcel costs through contract negotiations.






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