MULTICHANNEL MERCHANT » MUST READS
Must ReadsApr 21, 2015 2:01 PM By Curt Barry
How bad could it be installing an order management system? Matt Jordan, CEO of Premier Performance, Inc., shares his experiences with installing an order management system at Operations Summit 2015.
Must ReadsApr 21, 2015 1:28 PM By Daniela Forte
With omnichannel becoming the norm these days, retailers are trying to figure out where to begin, which avenue to take first. Macy’s
Must ReadsApr 20, 2015 12:21 PM By Oliver Jaeger
How important is it for retailers to leverage advanced ecommerce technologies? See what retailers need to do to leverage ecommerce technologies.
Must ReadsApr 20, 2015 11:01 AM By Ellen Shannon
Over 700 direct-to-customer and omnichannel operations, distribution executives and managers, and industry vendors, came together at the annual Operations Summit in Louisville, KY.
Must ReadsApr 15, 2015 6:52 AM By Christian Feuer
As Williams Sonoma shows, a brand’s own online channel might challenge the growth opportunity for stores, maybe even the viability of many locations. Here’s why Williams Sonoma is a perfect example showing how great omnichannel execution can result in strong sales and profitability growth.
Must ReadsApr 14, 2015 4:08 PM By Oren Levy
Considering the prediction of the Wearable Technology Report that the wearable electronics business will grow from $20 billion in 2015 to almost $70 billion by 2025, it appears that the future is now. But 86% of the participants in the PwC survey expressed a fear that wearables would make users vulnerable to security breaches.
Must ReadsApr 14, 2015 8:57 AM By Melissa O'Malley
How can small business owners overcome language barriers, cultural differences and shipping challenges to increase sales in China – one of this year’s hottest international ecommerce markets? Here are seven key considerations when selling to China
Must ReadsApr 14, 2015 8:28 AM By Zeke Hamdani
Even when upselling succeeds, it can result in buyer’s remorse if the customer later realizes the upsold item was not really wanted – that breeds resent, which erodes loyalty. However, the ecommerce channel offers some significant benefits to upselling that are not available in the brick and mortar setting.
Must ReadsApr 12, 2015 9:49 AM By MCM Staff
2015 will be a year of growth for the logistics industry on the African continent, largely driven by increased consumer demand and the rapidly developing ecommerce industry. Here’s what you need to know.
Must ReadsApr 08, 2015 10:17 AM By Donna Fulmer
Most online retailers are painfully aware of the fact that, on average, only 15% of first-time purchasers will return to purchase again, so getting the second sale is crucial. See how you can fully utilize your email campaigns.