Must Reads ARCHIVE

Quill.com Names Sergio Pereira as President  Oct 11, 2013 11:26 AM By Daniela Forte

Quill.com, named Sergio Pereira as president. Pereira replaces Mike Patriarca, who was named senior vice-president, global transformation for parent company Staples, Inc.

2014 Operations Summit Call for Speakers  Oct 08, 2013 10:18 AM By Erin Lynch

Operations Summit 2014 has announced a Call for Speakers! Our content covers all direct-to-customer operations and fulfillment tactics and strategies and if you would like to propose a session, workshop, or roundtable, we want to hear from you!

Google Same-day Delivery Service Expands Reach  Sep 30, 2013 1:33 PM By Daniela Forte

Google announced that its Google Shopping Express, a same-day delivery service, is now available to everyone in the Bay area from San Francisco to San Jose, according to a press release.

6 Ways to Make Your Videos Holiday-Ready  Sep 28, 2013 6:39 PM By Dr. Melody King

Getting your videos decked out for the holidays is fairly effortless and takes little time. Here are a few suggestions to get you started.

Catalog Mailers May See 5.9% to 6.1% Postal Rate Increase  Sep 26, 2013 3:31 PM By Daniela Forte

Catalog mailers may see, on average, a 5.9% postal rate increase based on price changes the U.S. Postal Service has proposed to the Postal Regulatory Commission, according to a statement emailed to Multichannel Merchant by the American Catalog Mailers Association.

TruST Outlines Potential Cost of Marketplace Fairness Act  Sep 26, 2013 1:30 PM By Erin Lynch

While some merchants say the Marketplace Fairness Act could put them out of business, one industry expert shared his thoughts on what the true cost the MFA will be for retailers.

Shaky Consumer Confidence Could Affect Seasonal Hiring  Sep 25, 2013 2:06 PM By Erin Lynch

Even though merchants are gearing up for the additional hiring of seasonal employees this holiday, a new report has found that “shaky” consumer confidence and an increased in efficiencies in the retail space could prevent seasonal hiring from hitting the great heights it did in 2012.

Harry & David Adds Wine to its Inventory  Sep 25, 2013 11:51 AM By Daniela Forte

As part of a natural progression, Harry & David expanded its inventory to include wine. See what Harry & David has planned for its new addition.

Six Action Items to Improve Customer Experience  Sep 24, 2013 10:47 AM By Debra Ellis

Customers are more empowered than ever before. They can easily access information to make better buying decisions, shop with companies around the globe, and share their experience with millions. They can do all of this without leaving their easy chair. Here are six ways to improve the customer experience.

How to Handle Subscription Renewals  Sep 24, 2013 10:33 AM By Craig Vodnik

With the maturation of SaaS products, digital content paywalls and downloadable software products, there is even more demand for improved multi-period subscription billing. See the different options for subscription renewals.






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