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Must Reads ARCHIVE

4 Ways to Keep Customers’ Shopping Carts Full through Checkout  May 14, 2014 7:34 AM By Jan Vels Jensen

Shopping cart abandonment is one of the most frustrating things that can happen to an ecommerce company. To be so close to a sale only to lose it at the last minute is incredibly irritating – and incredibly common.

5 Excellent Examples of Omnichannel Retailing Done Right  May 14, 2014 7:27 AM By Jason Trout

Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine your existing strategy, these 5 examples should give a better idea of how to do it right.

The Pros and Cons of Drop Shipping  May 12, 2014 4:10 PM By MCM Staff

In this video taken last month at Operations Summit 2014, S&S Worldwide Director of Distribution Mark Desrosiers shares his views on drop shipping with Multichannel Merchant Managing Editor Tim Parry.

3 Steps to Prep for Dads and Grads  May 12, 2014 4:01 PM By Maria Haggerty

Customer behavior during the summer holidays is quite different from the winter and Christmas shopping season. While this can present a challenge for retailers, it’s also a great opportunity to connect with new shoppers and build customer loyalty. Here are 3 steps retailers can take to ensure they are ready for graduations and Father’s Day.

Brewing Up a Coffee Company in the Cloud  May 12, 2014 10:57 AM By Ranga Bodla

You wouldn’t normally think of cloud business management software in relation to coffee. But for San Francisco-based Philz Coffee, brewing a perfect cup of coffee very much depends on having the right data and processes in place.

Office Depot Says Ecommerce is Fine for Canada Market  May 08, 2014 1:08 PM By Tim Parry

The purchasing preference of B2B customers in Canada has shifted: Just 3% Office Depot’s sales in Canada came via its OfficeMax Grand & Toy come bricks-and-mortar stores.

Why Office Depot Will Close 400+ Stores  May 07, 2014 1:06 PM By Tim Parry

Office Depot chairman and CEO Roland Smith said a staged approach to store closures allows Office Depot to minimize risk and adapt its learnings to future groups of store closings.

Amazon Launches Wearable Technology Store  May 07, 2014 11:54 AM By Daniela Forte

Amazon announced the launch of its Wearable Technology Store last week, which features the latest in wearable technology and research wearable devices.

OverstockArt.com Celebrates Mom With a Pinterest Contest  May 06, 2014 4:26 PM By Daniela Forte

OverstockArt.com is once again heading to Pinterest to celebrate mom with a Mother’s Day Pinterest contest.

3 Steps to Adjust to Major FedEx Rate Increase  May 05, 2014 4:58 PM By Rob Martinez

Effective January 1, FedEx Ground will apply dimensional weight pricing to all shipments. So what can shippers do? Rob Martinez, DLP, shares his strategies with Multichannel Merchant.






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