Must Reads ARCHIVE

5 Ways to Consider How Multichannel Customers Shop  Aug 18, 2013 1:07 PM By Jeannie Walters

Back to school shopping is the first “season” to set the stage for how to serve your multichannel customers. With the expected revenue of more than $26 billion from this season alone, parents admit to more mobile price checking while in-store. Consider what parents and students are really seeking.

USPS Announces Big Changes in Priority Mail  Aug 14, 2013 2:03 PM By Erin Lynch

The United States Postal Service has launched what it is calling “major changes” to its Priority Mail lineup, including free insurance, improved tracking, and day-specific delivery. The USPS said the changes would generate more than a half a billion dollars in revenue.

Mastering Mobile Email Part 2: Crosschannel Integration  Aug 13, 2013 4:55 PM By Erin Lynch

Mastering the art of the mobile email, whether it’s done on a tablet or a smartphone, can be tricky since there are so many distractions such as social media sites, text messages, and phone calls, that might compete with your message. So, how can you make sure your email stands out? It all comes down to crosschannel optimization.

Textbooks Makes Top 10 Back-to-School List  Aug 12, 2013 3:59 PM By Daniela Forte

The search term “textbooks” was the top searched keyword for back-to-school, according to a blog post by AdGooroo who decided to examine paid search trends from last summer to predict the 2013 back-to-school retail season.

Teens Ask For Gadgets As They Head Back-to-School  Aug 12, 2013 3:14 PM By Daniela Forte

Teenagers are headed back-to-school tech savvy and ready to go, after a recent back-to-school survey found that teenagers are focused on gadgets such as smartphones, laptops and tablets.

TJ Maxx Expected to See Fulfillment Challenges with New Ecommerce Site  Aug 12, 2013 3:08 PM By Erin Lynch

While launching an online store usually is a great thing for retailers, TJ Maxx, which offers limited items at a discounted rate, might have an uphill battle when it’s site goes live if they do not handle their online inventory efficiently.

Evolving The Supply Chain in the Ecommerce Age  Aug 12, 2013 8:55 AM By Jeremy Hanks

Amazon is a disruptive force that is upending both retailers and ecommerce companies. But its enormity is only the tip of the iceberg when it comes to Amazon’s competitive advantages.

Closing The Multichannel Data Gap at the POS  Aug 12, 2013 8:29 AM By Richard Harris

Even though a decade has past since most retailers became multichannel, the majority still don’t have a good way to track customers across channels. One of the biggest problems is the offline “data hole.” Where online transactions require customers to identify themselves, the same is not true offline.

Optimizing Mobile Apps for Retail Purchases  Aug 11, 2013 9:22 PM By Ezra Siegel

Making your ecommerce site mobile accessible is a straightforward task, but actually getting customers to use your mobile app or site can be extremely difficult. In order to help, there are five key strategies that can be used to drive more purchases through mobile devices.

`Tis the Season to Warm Up Your IP Address  Aug 11, 2013 9:05 PM By James Koons

Much like it used to be necessary to heat up a car on a cold day before driving, email marketers must warm up their IP addresses to ensure smooth delivery of holiday emails.






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