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Must Reads ARCHIVE

6 Ways to Make Your Videos Holiday-Ready  Sep 28, 2013 6:39 PM By Dr. Melody King

Getting your videos decked out for the holidays is fairly effortless and takes little time. Here are a few suggestions to get you started.

Catalog Mailers May See 5.9% to 6.1% Postal Rate Increase  Sep 26, 2013 3:31 PM By Daniela Forte

Catalog mailers may see, on average, a 5.9% postal rate increase based on price changes the U.S. Postal Service has proposed to the Postal Regulatory Commission, according to a statement emailed to Multichannel Merchant by the American Catalog Mailers Association.

TruST Outlines Potential Cost of Marketplace Fairness Act  Sep 26, 2013 1:30 PM By Erin Lynch

While some merchants say the Marketplace Fairness Act could put them out of business, one industry expert shared his thoughts on what the true cost the MFA will be for retailers.

Shaky Consumer Confidence Could Affect Seasonal Hiring  Sep 25, 2013 2:06 PM By Erin Lynch

Even though merchants are gearing up for the additional hiring of seasonal employees this holiday, a new report has found that “shaky” consumer confidence and an increased in efficiencies in the retail space could prevent seasonal hiring from hitting the great heights it did in 2012.

Harry & David Adds Wine to its Inventory  Sep 25, 2013 11:51 AM By Daniela Forte

As part of a natural progression, Harry & David expanded its inventory to include wine. See what Harry & David has planned for its new addition.

Six Action Items to Improve Customer Experience  Sep 24, 2013 10:47 AM By Debra Ellis

Customers are more empowered than ever before. They can easily access information to make better buying decisions, shop with companies around the globe, and share their experience with millions. They can do all of this without leaving their easy chair. Here are six ways to improve the customer experience.

How to Handle Subscription Renewals  Sep 24, 2013 10:33 AM By Craig Vodnik

With the maturation of SaaS products, digital content paywalls and downloadable software products, there is even more demand for improved multi-period subscription billing. See the different options for subscription renewals.

Walmart Expects to Hire 55,000 Holiday Employees  Sep 24, 2013 10:11 AM By Daniela Forte

Walmart announced plans to hire 55,000 seasonal employees for the upcoming holiday season, according to a press release.

The Economic Case Against an Exigent Postage Increase  Sep 23, 2013 10:35 AM By Jim Coogan

The Board of Governors of the USPS may vote this month on an exigent postage increase. See what the economic case for catalog mail needs to include.

Top 5 User Testing Tips for Shopping Cart Success  Sep 21, 2013 4:26 PM By Darrell Benatar

Usability testing can help store owners improve their shopping carts to eliminate any anxiety or confusion throughout the checkout process and lead customers seamlessly through the conversion funnel. To help owners utilize usability testing to beat the shopping cart abandonment average, we’ve pulled together this list of the top five user testing tips for ecommerce.






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