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Must Reads ARCHIVE

6 Data Points to Track This Holiday Season  Nov 26, 2013 4:50 PM By Jerry Jao

It’s easy to fall into the trap of gathering all kinds of data because you don’t want to miss an opportunity. In fact, there are really just a handful of data points to keep an eye on this holiday season.

5 Ways Retailers can Make Christmas Shopping Sparkle  Nov 26, 2013 2:47 PM By Bernard Luthi

Launching a pre-Christmas sale is a sure-fire attention-grabber, however there are many other ways that retailers can stand out online and on the high street, fostering loyalty that will last into the New Year and beyond.

Why Are Retail Stores Open on Thanksgiving Day?  Nov 25, 2013 1:09 PM By Tim Parry

Like it or not, retail stores will open their doors on Thanksgiving Day (or Thanksgiving Night) so mobs of consumers can get great deals on flat panel televisions, iPads, toys, apparel and more. Here’s why bricks-and-mortar feels the need to compete with ecommerce.

Consumers Open Up About Holiday Shipping Preferences  Nov 22, 2013 12:55 PM By Erin Lynch

Which is more important in the eyes of the consumer this holiday: free shipping, delivery tracking, shipping options, or overall shipping costs? The answer, well, all depends on which demographic you are trying to secure but simply a wide variety of shipping options could be the key to offering the best shopping experience to consumers this holiday season.

Supply Chain Execs from Across the Globe Plan a Customer-Centric Focus  Nov 20, 2013 2:56 PM By Erin Lynch

While merchants have been putting forth most of their efforts into creating a customer-centric approach in the contact center and the warehouse, the top initiative by executives moving forward is to also create a customer-centric supply chain.

What USPS’s Rate Increase Means to Commercial Shippers  Nov 19, 2013 12:42 PM By Gordon Glazer

Every year at about this time, the USPS announces rate changes and many merchants start to panic on how these increases will impact their operation. But there is no need to panic since the rate is expected to have a minimal impact to most, a favorable impact to some, and not so favorable, but tolerable changes for others.

Login and Pay with Amazon Offers Convenience and Security Threats  Nov 18, 2013 4:35 PM By Andreas Baumhof

Following the launch of Login and Pay with Amazon, consumers must remember to take caution when it comes to using login credentials across accounts. While such services may be convenient, they pose a severe cybecrime risk.

5 Tips to Increase Sales through Smarter Inventory Management  Nov 18, 2013 3:08 PM By Brandon Levey

As your business grows, it is inevitable that the number of online and offline sales channels will grow with it. In order to best maximize your efforts and keep your inventory off the shelves and into the hands of customers, here are five tips to follow.

Simplifying the Holiday Returns Process with Reverse Logistics  Nov 18, 2013 2:29 PM By Robert Nathan

While for many the holidays end once the clock strikes midnight on January 2, for retailers, the work has only just begun. After all the presents have been unwrapped, retailers must prepare for the onslaught of holiday gift returns.

Omnichannel Advantage Helps Retailers Gain on Etailers  Nov 18, 2013 12:10 PM By Jonathan Levitt

Pundits who predicted the death of traditional retail clearly spoke too soon. A year ago, it seemed inevitable Amazon would take over the world. Industry watchers predicted retailers like Best Buy and Target, with their overhead of physical stores, would soon lose the ecommerce battle. Here is why omnichannel strategies are helping retailers regain ground.






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