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MULTICHANNEL MERCHANT » MUST READS
Must ReadsMay 14, 2014 11:13 AM By Daniela Forte
The impetus of hhgregg’s brand transformation came after the company’s CEO articulated a branding purpose to “inspire and delight” its customers.
Must ReadsMay 14, 2014 7:43 AM By Steve Wellen
At the core of the retail evolution, we have millennials and their peculiar, online, mobile shopping habits. They are forcing retailers to pivot—but whether millennials are good, bad or ugly for your business just might come down to how you choose to respond.
Must ReadsMay 14, 2014 7:34 AM By Jan Vels Jensen
Shopping cart abandonment is one of the most frustrating things that can happen to an ecommerce company. To be so close to a sale only to lose it at the last minute is incredibly irritating – and incredibly common.
Must ReadsMay 14, 2014 7:27 AM By Jason Trout
Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine your existing strategy, these 5 examples should give a better idea of how to do it right.
Must ReadsMay 12, 2014 4:10 PM By MCM Staff
In this video taken last month at Operations Summit 2014, S&S Worldwide Director of Distribution Mark Desrosiers shares his views on drop shipping with Multichannel Merchant Managing Editor Tim Parry.
Must ReadsMay 12, 2014 4:01 PM By Maria Haggerty
Customer behavior during the summer holidays is quite different from the winter and Christmas shopping season. While this can present a challenge for retailers, it’s also a great opportunity to connect with new shoppers and build customer loyalty. Here are 3 steps retailers can take to ensure they are ready for graduations and Father’s Day.
Must ReadsMay 12, 2014 10:57 AM By Ranga Bodla
You wouldn’t normally think of cloud business management software in relation to coffee. But for San Francisco-based Philz Coffee, brewing a perfect cup of coffee very much depends on having the right data and processes in place.
Must ReadsMay 08, 2014 1:08 PM By Tim Parry
The purchasing preference of B2B customers in Canada has shifted: Just 3% Office Depot’s sales in Canada came via its OfficeMax Grand & Toy come bricks-and-mortar stores.
Must ReadsMay 07, 2014 1:06 PM By Tim Parry
Office Depot chairman and CEO Roland Smith said a staged approach to store closures allows Office Depot to minimize risk and adapt its learnings to future groups of store closings.
Must ReadsMay 07, 2014 11:54 AM By Daniela Forte
Amazon announced the launch of its Wearable Technology Store last week, which features the latest in wearable technology and research wearable devices.