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Must Reads ARCHIVE

Scot Wingo: Technology Drove Mobile Commerce Growth  Jan 23, 2016 9:42 PM By Tim Parry

You can thank the iPhone and its bigger screens, in part, for the growth of mobile commerce in the 2015 holiday season. But, the iPhone 6 and the 6+ were only part of the mobile commerce growth story, said ChannelAdvisor Executive Chairman Scot Wingo during a break at NRF Big Show 2016.

4 Ecommerce Ideas That Will Rev All Your Channels  Jan 16, 2016 5:26 PM By Susan Wall

Do you want more synergy between your various sales channels? Are you looking to avoid cannibalizing sales from one channel to improve another? Do you want to take better advantage of your multichannel platform? Here are four ecommerce ideas to put at the top of your to-do list for 2016.

Retail Trends 2016: Death Knell for Brick and Mortar, While Mobile Takes Off  Jan 16, 2016 4:24 PM By Peter Sheldon

With 2016 upon us, it’s a good time to look ahead a four key retail trends gathering momentum in the new year, what drastic changes the industry will see and what cool new technologies shoppers will be able to take advantage of at scale (keep reading, we won’t mention drones!).

4 Steps to Make International Shipping Simple  Jan 12, 2016 10:55 AM By Melissa O'Malley

Selling cross-border has become a major moneymaker for corporations and small businesses alike. Still, many merchants find the thought of exporting daunting. Here are four simple steps to make international shipping a breeze

Week in Review: Macy’s Downfall Sends an Omnichannel Message  Jan 07, 2016 3:06 PM By MCM Staff

Despite all the doom and gloom news that came out of Macy’s, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off.

It’s hard to argue against that: In November and December, the company filled nearly 17 million online orders at macys.com and bloomingdales.com.

But Macy’s really has the same problem other omnichannel retailers are experiencing. They are sacrificing store-level salespeople at the expense of technology, and not finding a happy medium to make the omnichannel experience a positive one.

From Catalogs to Ecommerce to Omnichannel, So Much Has Changed in My 10 Years With Multichannel Merchant  Jan 02, 2016 10:51 AM By Tim Parry

From a heavy direct-to-customer reliance on catalogs, to the second-coming of ecommerce, to multichannel, to the “Year of Mobile Commerce,” to our current state of omnichannel, so much has changed in my 10 years with Multichannel Merchant.

The Top 10 Stories that Shaped D-to-C Retail in 2015  Dec 31, 2015 3:38 PM By Tim Parry

With the year about to come to an end, here’s a look at the Top 10 stories that shaped direct-to-customer retail in 2015.

Evolving Retail Trends to Watch in 2016  Dec 28, 2015 5:30 PM By Dax Dasilva

2015 has come and (nearly) gone, and for the retail industry, it has been a year of big change. From a variety of new payments options and requirements to new ways to sell online, there are a number of trends propelling the industry forward. Here are Dax Dasilva’s predictions for which retail trends will bubble to the top in 2016, and how winning retailers will react.

Tis the Season to Make Offboarding Plans for Seasonal Employees  Dec 22, 2015 12:30 PM By Amber Hyatt

Ultimately, seasonal employees can either be an advocate or detractor for the company. To ensure the former, companies must understand that offboarding means more than just the logistics of returning keys, badges and computers.

5 Last-Minute Holiday Marketing Tips for Online Marketers  Dec 21, 2015 2:26 PM By Chris Birkholm

With the holidays upon us, the clock is ticking through another deal-packed season of online commerce. Here are five last minute holiday marketing tips you can still launch on your site to amp up your online sales this holiday season.






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