MULTICHANNEL MERCHANT » MUST READS
Your customers are not machines. You can target, track and acquire them, but you’re still dealing with conscious, emotional organisms. So how do you honor your customer’s humanity? In a world overloaded with choices, content and reviews, in what practical ways can you guide how customers relate to your brand?
It’s not the big brands that are really moving the ecommerce needle in the space — it’s the smaller ones. Here’s a look at the lessons big behemoths like Amazon can learn from Threadless, TOMS Shoes and HauteLook.
The presentation, which is entitled Get It Delivered For Less: World-Class Strategies for Sourcing Global Parcel Transportation Rates & Contracts, provides advanced procurement strategies for shippers looking to reduce global parcel costs through contract negotiations.
FedEx reported revenue was up 4% and net income up 141% for the fourth quarter ended May 31.
Since it began working with NetSuite, Jimmy Jazz has averaged 87% annual ecommerce growth over the past four years.
Walmart will open a 1.2 million sf distribution center in Indiana by 2015 that will distribute goods to more than 160 million people in two days or less.
MCM contributor Curt Barry offers practical information for shippers in light of dimensional weight pricing moves by major carriers.
If you’re a U.S. retailer looking to expand your ecommerce business globally, South Korea may be the place to do it.
Pentland Brands, the parent company of Berghaus and Speedo, will be launching new direct ecommerce sites in an effort to offer a better customer experience.
Fab.com, a U.S.-based ecommerce retailer, announced it is acquiring One Nordic Furniture Company, which is based in Finland and Sweden, according to a press release.