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MULTICHANNEL MERCHANT » MUST READS
Must ReadsJun 03, 2015 11:24 PM By MCM Staff
The report highlights steady adoption of this transformative technology since the introduction of the Internet to Africa in 1991, reaching just over 20% continent-wide. But these aggregate indicators mask glaring disparities in Internet development levels from country to country.
Must ReadsMay 29, 2015 9:23 AM By MCM Staff
Supply chain management solutions provider HighJump acquired cloud-based ecommerce platform firm Nexternal; HighJump merged with competitor Acellos in 2014.
Must ReadsMay 28, 2015 3:01 PM By Tim Parry
As merchants look to global demand to grow their businesses, cross-border transactions represent a significant market opportunity. But delivering on the promise of a satisfying customer experience can be daunting. Here are five tips to help you grow your cross-border business.
Must ReadsMay 28, 2015 11:38 AM By Daniela Forte
Wine Enthusiast, a wine accessories and gift retailer, has upped the ante on its email program by adding a new window shopping functionality. See how this will benefit its email program.
Must ReadsMay 28, 2015 11:18 AM By Daniela Forte
Footwear retailer Skechers was looking for a way to offer a high-quality customer experience through its various channels by answering customer questions with a social tool on its website. See how Skechers improved the customer experience.
Must ReadsMay 28, 2015 11:10 AM By Daniela Forte
Customers love to know what other customers think of a product when it comes to making a purchase. See why ratings and reviews are an integral part of the online experience.
Must ReadsMay 28, 2015 6:50 AM By Tim Parry
If your checkout is not properly optimized for cross-border customers, you could see poor conversion rates and have missed deliveries due to poor data quality. Register for Growing Global by May 29 to receive a completely-free checkout review courtesy of our headline sponsor, PostcodeAnywhere.
Must ReadsMay 28, 2015 6:10 AM By MCM Staff
Recent economic and political difficulties are casting doubts into the minds of ecommerce retailers worried about entering markets such as Russia, Brazil and Turkey. Here’s why these emerging markets can still be profitable when pursued with healthy wisdom, awareness, and cultural empathy.
Must ReadsMay 27, 2015 2:57 PM By Daniela Forte
The shopping cart closes the deal, this is why it is important that the user experience is an easy one. See shy it is an integral part of the shopping experience for your customers.
Must ReadsMay 27, 2015 10:16 AM By Tim Parry
Personalized emails should go beyond “Dear, John,” but not be too creepy, says Thomas E. Smith, president of Goldcoast Consulting Group. See what ways you can personalize the email experience.