How Small Merchants Meet Operational Challenges

Content Manager

Whether you’re in the startup phase or ready for the next big push with your ecommerce business, planning for growth is no easy task.

As Fairytale Brownies co-founder David Kravetz points out, you can strive to exceed customer expectations and maintain a healthy profit, but your resources are often limited. You also don’t have a cavernous warehouse or automated shipping lines, but you can still compete with your bigger competitors, and even surpass them with higher levels of service and customer satisfaction.

At Operations Summit 2014, Kravetz will provide real-world tips on meeting the challenges of smaller operations.

Some of these challenges include: negotiating the best pricing from vendors, promoting an empowered workplace, using your IT resources to provide higher levels of customer service, planning strategies to keep your company moving forward and entrepreneurial principles that can be applied to any size business.

Operations Summit 2014 will take place April 22-24 in Indianapolis.

Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.