Alipay Finds Significant Growth of Chinese Consumers Participating in U.S. Ecommerce Holiday Season

HANGZHOU, CHINA – December 3, 2015 – Representing a record-breaking year, the number of China-based consumers shopping U.S. brands online over the holiday season has increased 7 times over last year, according to Ant Financial Services Group’s Alipay, which enables leading U.S. brands and retailers to easily sell and ship directly to customers in China through its Alipay ePass cross-border e-commerce solution. The result was uncovered as part of Alipay’s early holiday shopping review conducted from November 17th through November 30th, when the Company also found that total sales from China-based consumers purchasing U.S. products through Alipay ePass increased 15 times versus last year.

Interestingly, Millennials represented the largest group of consumers, replacing the middle class as China’s strongest online shopping segment for cross-border purchases.  Topping the list were shoppers born in the 90s, with 34% of the shoppers born after the 90s (which increased 3 times over last year), closely following those born in the 80s. Shoppers were predominantly female (70%), with fashion, beauty, baby products and health & wellness categories representing 75% of total transactions. Further, 80% of total transactions were made by new Alipay ePass users. Overall, the most consumption took place in Shanghai and Beijing, followed by Guangdong, Jiangsu, and Zhejiang.

“Among the savviest shoppers in the world, Chinese consumers are continuously seeking high quality U.S. products and Western merchandise that they can’t find in China,” said Jingming Li, President, Alipay US. “With better logistics and localized payment options now available to make cross-border purchases, we expect this tremendous growth of Chinese consumers to continue throughout the holiday season, particularly as U.S. e-commerce retailers provide more discounts and promotions.”

Launched in September 2014, the Alipay ePass program is a cross-border e-commerce solution that enables U.S. brands and retailers to sell directly to Chinese consumers using localized payments and direct shipping. Through the program, Alipay’s 400 million registered users in China can shop its retail partners’ full online assortments at the same retail prices offered to U.S. consumers, while receiving Alipay’s fast, reasonably priced shipping, customs clearance, and door-to-door delivery anywhere in China.  Further, Alipay ePass removes all currency and logistics barriers, providing Chinese consumers a convenient shopping experience that is easy, safe and consistent with what they know and trust. For more information on Alipay ePass, please contact: alipayus@list.alibaba-inc.com.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.