Amazon and L.L. Bean Best in Customer Satisfaction

Jan 08, 2014 9:33 AM  By

ForeSee Holiday Retail Report: Supermarket Chain Surpasses Apple Store; Amazon and L.L.Bean Lead in Customer Satisfaction (via PR Newswire)

Multichannel retailers win while customer loyalty wanes for biggest U.S. retailers; satisfaction stagnates across Web and Mobile channels during 2013 holiday season ForeSee logo. (PRNewsFoto/ForeSee) ANN ARBOR, Mich., Jan. 7, 2014 /PRNewswire/ — ForeSee…