Calender

August 1-5 San Francisco International Gift Fair. George Little Management. George R. Moscone Convention Center, San Francisco. For more information, call 800-272-7469.

6-12 Seattle Gift Show. Western Exhibitors. Seattle Gift Center. For more information, call 206-767-6800.

7-12 Minneapolis Gift Show. Minneapolis Gift Mart. For more information, call 800-626-1298.

11 List Day. Direct Marketing Association. The Plaza, New York. For more information, call 212-790-1500.

11-12 Making the Most of Your Scorecard. Fair, Isaac and Co. Hyatt Regency, Minneapolis. For more information, call 800-999-2955.

11-12 Small Business Scoring Educational Seminar. Fair, Isaac and Co. Pan Pacific Hotel, San Francisco. For more information, call 800-999-2955.

11-12 Catalog Basics Seminar. Northern California Catalog Club. San Francisco. For more information, call 415-479-4973.

12 1998 IEG Regional Selling More Sponsorship Seminar Series. IEG. JW Marriott Hotel, Washington, DC. For more information, call 312-944-1727.

12-13 DMA Nonprofit Day. Direct Marketing Association. Waldorf Astoria, New York. For more information, call 212-790-1544.

22-29 United Jewelry Show. Fashion Jewelry Mart at Davol Square, Providence, RI. For more information, call 401-331-7630.

27-28 Statistics and Modeling for Direct Marketers. Direct Marketing Association. Boston. For more information, call 212-790-1500.

27-28 Keys to Improving Catalog Call Center Performance. Target Conference Group. Tremont House Hotel, Boston. For more information, call 203-857-5660.

31-Sept. 3 Incoming Call Center Management Expo and Conference. Advanstar Communications. Denver. For more information, call 800-265-5665.

September 2-4 Telecom Business. Multimedia Publishing. Jacob Javits Convention Center, New York. For more information, call 713-974-5252.

12-15 Dallas National Gift and Decorative Accessories Show. George Little Management. Dallas Market Center. For more information, call 914-421-3200.

15-16 How to Manage an Inbound Call Center. Incoming Call Center Management Institute. London, UK. For more information, call 800-672-6177.

16-17 Mastering Credit Bureau Scores/Installment Lending. Fair, Isaac and Co. Omni Chicago. For more information, call 800-999-2955.

16-18 Modeling and the Credit Customer Life Cycle-An Introduction. Fair, Isaac and Co. Sheraton Society Hill, Philadelphia. For more information, call 800-999-2955.

16-18 New England Mail Order Association Fall Conference. Sheraton Four Points Hotel, Waterbury, CT. For more information, call 860-691-1260.

24-25 Tying Customer Loyalty to Profitability. Institute for International Research. Le Meridien, New Orleans. For more information, call 212-661-3500.

17-18 Keys to Improving Catalog Call Center Performance. Target Conference Group. Hyatt Regency O’Hare, Chicago. For more information, call 203-857-5660.

17-18 Chicago Gift and Accessories Market. Merchandise Mart, Chicago. For more information, call 312-527-7555.

24-25 Contact Strategies to Retain Best Customers. Institute for International Research. Marriott East Side, New York. For more information, call 212-661-3500.

October 3-6 New York Home Textiles Show. George Little Management. Jacob Javits Convention Center, New York. For more information, call 800-272-7469.

5-7 Call Centre Canada Conference and Exhibition. Advanstar Communications. Metro Toronto Convention Center. For more information, call 800-854-3112.

11-14 Direct Marketing Association 81st Annual Conference and Exhibition. George R. Moscone Convention Center. San Francisco. For more information, call 212-790-1500.

26-28 TeleCon XVIII. Applied Business TeleCommunications. Anaheim Convention Center, Anaheim, CA. For more information, call 800-829-3400.

November 5-6 Making the Most of Your Scorecard. Fair, Isaac and Co. Sheraton Crescent Hotel, Phoenix. For more information, call 800-999-2955.

16-18 European Catalog and Mail Order Days. Synergy Partnership Ltd. London Hammersmith Hotel, London, UK. For more information, call +44-1271-888112.

18-20 Gravure Catalog and Insert Council Annual Conference. Naples Beach Hotel, Naples, FL. For more information, call 716-436-2150.

December

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.