Direct Sales Up 9% at Coach

Third-quarter sales for luxury leather goods cataloger/retailer Coach slipped 1%, to $740 million, down from $745 million for the same period last year. For the period ended March 28, net income declined 24%, to $123 million, from $162 million.

On the bright side, Coach’s direct-to-consumer sales rose 9%, to $634 million, from $582 million last year. Its North American same-store sales decreased 4.2%.

Chairman/CEO Lew Frankfort in a release said the company had “enhanced the vibrancy of our franchise by providing our consumers with innovative, relevant product at a compelling value without going on sale in our retail stores. Our third quarter results demonstrate our resilience and ability to navigate through this challenging environment.”

What’s more, Frankfort said, “the steps that we’re taking to reduce our expense structure will help position Coach to enhance our profitability.”

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.