Fingerhut Direct Adds Call Center

To handle what it hopes will be a fourth-quarter sales rush, and to support future growth, Minneapolis-based Fingerhut Direct announced on Aug. 28 that it is opening a 100-plus seat call center in Eveleth, MN. The general merchant, which restarted its catalog in last November after not mailing it for a year, also operates a call center and distibution facility in St. Cloud, MN.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.