FOCUS: LABORATORY/SCIENTIFIC PRODUCTS – www.3s-supply.com

Reviewed 1/7/00, 4:30 p.m., Netscape

just when I think this might be a snappy Website, I see a notice announcing “Last updated 9/14/98.” For shame, 3S! Then I go to the Products link and find a limited listing of items, some of which are not hyperlinked (why are centrifuges listed if they aren’t for sale?).

As for a search engine, don’t bother; it isn’t there. At least I can order products easily – without an account number or a user profile. Still, there’s no indication of 3S’s inventory status or when my order will be delivered.

The good news? I particularly like the 3S catalog request form. Not only does it ask for all the standard information, but it also lets the requester get free samples of products, ask for various literature, and recommend additions to the 3S Website. (Boy, have I got a list!)

I’m intrigued by the Free Goodies link. But that, too, is poorly done, in that it lists food items (which threw me for a moment) and other gifts, but gives prices as “$250+” or “$350+.” It’s not until you get to the bottom of the page that you realize these are order premiums.

And just to continue griping, I hate sites that use too many frames – and this one does. During my visit, the gift baskets link loads only one of the three frames on the page. Just a glitch? Aw, who cares!

I do like the special section for small-volume buyers (25 product units, say). 3S is at least trying to appeal to smaller businesses with this less-than-stellar site.

Partner Content

3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Build the Foundation for Great Customer Experiences - NetSuite
Understand how consistent, timely, relevant and personalized experiences are enabled by having the right technology foundation in place.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.